Account Manager

CSP (Teijin Automotive Technologies); Auburn Hills (MI); On-site; USD 78,000 - 110,000; Full time

Job summary

CSP (Teijin Automotive Technologies) seeks a results-driven Sales/Account Manager in Michigan to lead key automotive accounts, drive growth, and coordinate across engineering, manufacturing, and supply chain.

You will own quotations, manage scorecards, and negotiate contracts while building strong relationships with OEM and Tier 1 suppliers. This on-site role requires travel about 25% and a background in automotive or plastics/composites is preferred.

Qualifications

• Bachelor's degree or equivalent experience required.
• Minimum 5 years of sales or account management in automotive/industrial environments.
• Experience with OEM/Tier 1 customer requirements preferred.

Responsibilities

• Communicate customer needs and escalate issues to cross-functional teams.
• Manage assigned customer accounts and support commercial activities.
• Primary CSP contact for assigned accounts.
• Identify growth opportunities within accounts.
• Prepare and support customer quotations with pricing and inputs.
• Lead customer scorecard reporting.
• Develop presentations for new or existing products.
• Coordinate internal resources (engineering, manufacturing, quality, supply chain).
• Lead contract negotiations with customers.
• Ensure orders and quotes meet customer requirements.
• Manage day-to-day customer issues and timely resolutions.
• Support program launches and lifecycle management.
• Document opportunities in CSP planning tool and track progress.

Skills

Communication

Organizational skills

Relationship-building

Education

Bachelor’s degree in engineering/business or related field

Job description

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.

Job Description

Essential Job Functions

• Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross-functional teams for timely resolution.
• Manages assigned customer accounts and supports ongoing commercial activities.
• Serves as the primary customer contact for CSP on assigned customer accounts.
• Identifies opportunities for incremental growth within assigned accounts.
• Prepares and supports customer quotations; coordinates internally to obtain pricing, tooling, and cost inputs in customer and company systems.
• Lead the management and reporting of customer scorecards.
• Develops customer presentations for new or existing product applications.
• Coordinates internal resources to support customer needs including but not limited to engineering, manufacturing, quality, and supply chain.
• Lead the contract negotiation with assigned customers.
• Ensures orders, quotes, and customer requirements are accurately processed.
• Manages day‑to‑day customer issues, supports timely resolution and escalates when needed.
• Supports program launches, engineering changes, and lifecycle management activities.
• Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.

Qualifications and Requirements

• Bachelor’s Degree in Engineering, Business, or a related field, or equivalent experience.
• Minimum of 5 years of sales or account management experience in automotive, industrial, heavy truck, or manufacturing environments.
• Working knowledge of OEM and Tier 1 customer requirements and processes.
• Experience with plastics, composites, or engineered materials preferred.
• Proficiency with customer portals (e.g., GM Supplier Power or equivalent).
• Strong communication, organizational, and relationship‑building skills.
• Ability to travel to customer and company locations approximately 25%.

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!