Sr. Account Director, Healthcare

Ladders; États-Unis; À distance; USD 125 000 - 150 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Unlimited PTO

Work From Home stipend

Remote/hybrid options

Volunteer time off

Résumé du poste

Ladders is seeking a Sr. Account Director, Healthcare to lead strategic partnerships across healthcare accounts, directing integrated marketing programs that drive measurable growth.

This role blends account leadership with data-driven optimization to strengthen renewals and expansions while guiding cross-functional teams. Based in a fully remote environment, you will collaborate with internal teams to shape channel strategy, translate analytics into actionable recommendations, and manage a

Qualifications

• 10+ years in cross-channel digital marketing with strategy and client services.
• Proven ability to drive client satisfaction and renewals using data.
• Strong paid media knowledge across Google Ads and Meta Ads.
• Working knowledge of SEO, analytics, and creative workflows.
• Ability to discuss business metrics like LTV:CAC and ROAS.
• Entrepreneurial mindset with problem-solving and growth orientation.

Responsabilités

• Establish strong client relationships through periodic performance reviews and opportunity identification.
• Lead account teams to develop comprehensive multi-channel marketing strategies.
• Ensure client goals are met or exceeded within partnerships.
• Leverage analytics tools to generate actionable insights and optimization plans.
• Provide coaching and development to team members to improve business outcomes.
• Manage a portfolio with focus on renewals and expansions.
• Identify department focus areas and create roadmaps for optimization.

Connaissances

Cross-channel digital marketing

Client services leadership

Paid media (Google Ads, Meta)

SEO and analytics

LTV:CAC and ROAS metrics

Formation

Bachelor's degree in Marketing, Communications, or related discipline

Description du poste

For our client, we are seeking a Sr. Account Director, Healthcare to join the team of a leader in the Enterprise Technology space.

This role will own strategic client partnerships across healthcare accounts, guiding integrated marketing programs that drive measurable performance and growth.

The position combines account leadership, team coaching, and data-driven optimization to strengthen client satisfaction, renewals, and expansion opportunities.

You will collaborate closely with internal teams to shape channel strategy, improve outcomes, and translate analytics into actionable recommendations.

Location: Remote

Compensation: $125,000 – $150,000 annually

Responsibilities

• Establish strong client relationships through monthly check-ins to assess performance and identify new opportunities
• Lead account teams in developing comprehensive marketing strategies across multiple channels
• Ensure client goals are met or exceeded within assigned partnerships
• Leverage data analytics tools to identify opportunities and produce actionable insights
• Guide team coaching and development, delivering feedback to enhance business acumen
• Manage a client portfolio with a focus on contract renewals and service expansions
• Identify specialty focus areas within the department and create roadmaps for optimization

Qualifications

• Bachelor's degree in Marketing, Communications, or a related discipline
• 10+ years of cross-channel digital marketing experience in strategic planning and client services
• Proven customer satisfaction results through NPS or similar metrics
• Strong understanding of paid media, especially Google Ads and Meta Ads
• Working knowledge of SEO, analytics, and creative workflows
• Ability to speak to business-level metrics such as LTV:CAC and ROAS
• Entrepreneurial spirit with a passion for problem-solving and personal growth

Benefits

• Base salary plus commission opportunities
• Robust Medical, Dental, and Vision insurance with up to 100% employer coverage
• 401(k) plan with 4% employer matching
• Unlimited Time Off available from day one
• Paid Volunteer Time Off (VTO) for philanthropic efforts
• Fully flexible work environment: remote, in-office, or hybrid
• One-time $100 Work From Home stipend in the first paycheck
• Employee Assistance Program (EAP)
• 12 national holidays and 2 mental health days
• Ongoing employee development programs for growth
• Quarterly awards for outstanding performance
• Opportunities to participate in DEI initiatives

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.