Remote Enterprise Digital Marketing Account Manager

LMG Staffing Solutions; Chicago (IL); Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) plus match

Paid time off

Flexible Fridays

Option to work completely remote

Mentoring opportunities

COVID safe gatherings

Job summary

LMG Staffing Solutions is seeking an Account Manager to manage and strengthen relationships with enterprise/multi-channel clients across paid search, social, display, SEO, email, and web. You will serve as the liaison between clients and internal teams, ensuring needs are met and renewals and upsells are managed.

The ideal candidate has 5+ years of experience, strong communication, and a passion for driving results.

Qualifications

• Bachelor's degree required or equivalent.
• Knowledge of and ability to communicate all digital services.
• Ability to build strong client relationships.
• Confident presenting to clients via phone and in-person.
• Minimum 1 year of experience with paid search, social, and display marketing platforms, and tagging methods.
• 5+ years of total professional experience.
• Ability to manage change and maintain a positive attitude.

Responsibilities

• Serve as the primary contact for your book of clients.
• Proactive interactions via phone, email, video conferencing, and in-person.
• Act as liaison between clients and internal teams.
• Communicate onboarding timeline, goals, and strategy; deliver reports and deliverables.
• Improve cross-department communication to raise visibility of strategy.
• Resolve client issues and escalate to senior staff when needed.
• Focus on client retention through quality execution and relationships.
• Manage contract renewals and upsells.

Skills

Client relationships

Communication

Presentation skills

Digital marketing knowledge

Project management

Cross-functional collaboration

Education

Bachelor's Degree

Job description

LMG Staffing Solutions is seeking an Account Manager to manage and strengthen relationships with enterprise/multi-channel clients across paid search, social, display, SEO, email, and web. You will serve as the liaison between clients and internal teams, ensuring needs are met and renewals and upsells are managed.

The ideal candidate has 5+ years of experience, strong communication, and a passion for driving results.