Sprinkler Service Technician

Johnson Controls; San Antonio (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading company as a Sprinkler Service Technician, where you will perform repairs on various sprinkler systems, ensuring customer satisfaction and safety. With competitive pay and a comprehensive benefits package, this role offers extensive training and a collaborative environment. Ideal candidates will have a high school diploma and 5 years of experience in the fire sprinkler industry. Enjoy a flexible schedule with opportunities for travel and professional growth.

Benefits

Competitive pay

Paid vacation, holidays, and sick time

Comprehensive benefits package

Company vehicle, tools, and equipment provided

Employee discount programs

Qualifications

• 5 years of documented experience in Fire Sprinkler/Suppression industry.
• Ability to read and interpret blueprints and manuals.

Responsibilities

• Perform service and repairs on sprinkler systems for various applications.
• Exhibit effective customer service skills and communicate with customers.
• Participate in a scheduled On-call rotation.

Skills

Customer Service

Organizational Skills

Problem Solving

Education

High School Diploma

Job description

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Job Description

Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.

Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Here's What We Have To Offer

• Competitive pay.
• Paid vacation, holidays, and sick time - 10 days of vacation for the first year (plus sick time).
• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot).

What You Will Do

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
• These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
• Participate in a scheduled On-call rotation.
• Perform other duties as assigned.

What We Look For

• Recommended 5 years of documented experience in Fire Sprinkler/Suppression industry.
• Willingness to travel and participate in an on-call rotation schedule. Overnight travel may be required.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
• High School Diploma or equivalent required.
• Ability to follow verbal and written instructions and perform physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
• Ability to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Flexible hours including weekends to meet customer requirements. Maintain truck inventory for timely response.
• Adherence to safety guidelines and procedures.
• Strong organizational skills, positive attitude, and quick learning ability.
• Valid driver’s license with a record that meets company requirements.