Sprinkler Service Technician

Johnson Controls, Inc.; Louisville (KY); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking skilled professionals to join their dynamic team in the Fire Sprinkler/Suppression sector. This role offers the chance to engage in meaningful work, providing essential service and repairs on a variety of sprinkler systems. With a strong emphasis on safety and customer satisfaction, you will have the opportunity to grow in a supportive environment that values your contributions. The company offers competitive pay, comprehensive benefits, and a collaborative team atmosphere, making it an ideal place for those looking to advance their careers while making a difference in the industry.

Benefits

Paid vacation/holidays/sick time

Comprehensive benefits package

Company vehicle, tools, and equipment

Employee discount programs

On-the-job training opportunities

Qualifications

• 5 years of experience in the Fire Sprinkler/Suppression industry.
• Ability to read and interpret blueprints and manuals.

Responsibilities

• Perform service and repairs on various sprinkler systems.
• Exhibit effective customer service skills to ensure satisfaction.

Skills

Fire Sprinkler/Suppression Experience

Blueprint Reading

Customer Service Skills

Physical Labor Capability

Organizational Skills

Education

High School Diploma or Equivalent

Job description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's What We Have to Offer

What we offer

• Competitive pay

• Paid vacation/holidays/sick time — 10 days of vacation in the first year!

• Comprehensive benefits package including 401K, medical, dental, and vision care Available day one!

• Extensive product and on-the-job/cross-training opportunities With outstanding internal resources!

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Company vehicle, tools, and equipment provided to complete all jobs.

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out: A Day in the Life of the Building of the Future

What you will do

• Receive service calls from our Service Resource Center, including a brief description of equipment/system malfunctions.

• If needed for clarification, contact customer representative to understand the scope of work and ensure materials are available for first call repair when possible.

• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.

• These include, but are not limited to, wet (steel, copper, and CPVC), dry, pre-action, deluge, and fire pumps.

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices, bulletins, modification notices, etc., to diagnose and repair equipment.

• Read and interpret blueprints, diagrams, submittals, specifications, schematics, and operational manuals.

• Exhibit effective customer service skills by consistently communicating with district staff and customers to ensure complete customer satisfaction.

• Electronically complete Service Acknowledgements with proper coding and obtain customer signatures.

• Participate in a scheduled on-call rotation.

• Perform other duties as assigned.

What we look for

• 5 years of documented experience in the Fire Sprinkler/Suppression industry

• Experience in reading and interpreting blueprints, submittals, and operational/product manuals

• High School Diploma or equivalent required

• Willingness to travel within the Central Kentucky and Southern Indiana area.

• Ability to follow verbal and written instructions and perform physical labor, including carrying and moving equipment and tools up to 70 lbs.

• Able to work in challenging positions such as climbing ladders, scaffolding, and high lifts up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

• Flexibility to work hours including weekends to meet customer needs.

• Able to participate in an on-call rotation.

• Strong customer service skills.

• Maintain truck inventory for timely response.

• Adhere to safety guidelines and procedures.

• Strong organizational skills, positive attitude, and quick learner.

• Valid driver's license and acceptable driving record.

• Ability to pass pre-employment background and drug tests.

• Current certifications as required locally.

Preferred

• NICET Level II certification.