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Sprinkler Remodel Sales
Job Responsibilities
- Acquire necessary bid documentation to include plans, specifications, and GC info.
- Prepare estimates and proposals using current bid tools.
- A continued commitment in pursuit of new customers by scheduling sales calls, following up leads, and utilizing outlined market strategies.
- Meet or exceed sales budget goals set by the service operations manager.
- Promote a positive ongoing relationship with customers and end users.
- Estimate hard bid contracts and provide a proposal to the customer on the bid date.
- Conduct job site surveys to ensure the accuracy of the estimate.
- Prepare assigned reports needed for invoicing (Customer set up sheet).
- Maintain inspection and service sales log for all deficiencies and service bids and proposals.
- Demonstrate effective communication skills when interacting with all internal and external customers.
- All other duties assigned.
- Believe in, live, and support our mission statement, core values and business plan daily.
- Safety first.
- Start each meeting with a safety topic – internal and external.
- Ensure safe driving of company vehicle or personal vehicle.
- Complete weekly bid logs to track monthly close ratios and total bids won (i.e., 10–15%, 1.5M).
- Provide estimate and required budget details for all jobs bid.
- Provide detailed scope sheets for all jobs bid.
- Pursue bid tabs for all estimates that are not awarded.
- Maintain a global customer view for opportunities to expand leads and relationships across product lines and customer portfolio.
- Maintain an account ownership mindset to ensure customer satisfaction and customer retention.
- Maintain customer contacts and appointments on Outlook calendar that is accessible by manager.
- Ensure new customer development (minimum of 2 to 4 new customers per year).
- Ensure customer satisfaction and respond to customer satisfaction survey feedback improvement opportunities.
- Review notices and liens reports, contact customers as needed, and respond to accounting team with updates.
- Submit expense reports timely; ensure expenses are targeted and approved in advance.
- Maintain an active membership with organizations to promote leads and support customer relationships – 2 organizations with 6–8 functions per year.
- Actively participate in required weekly/monthly/quarterly team meetings.
- Use proposal numbers – initials plus year – e.g., SP21-01.
- Ensure proper formatting, details are complete, with a professional appearance.
- Participate in ongoing training – SOPs, codes/technical, customer service, software, etc.
- Review profitability reports for accuracy and estimation improvement opportunities.
- Support and ensure adherence with company SOPs – job set up, contracts, change orders, accounting processes, subcontractors, etc.
- Teamwork – maintain positive interactions within your team, local office, same department in other offices, accounting, etc.
- Actively participate in Lunch N Learns, events, trade shows, etc.
- Partner with marketing and business development team.
- Know the Allied “Why” – maintain a consistent message.
Knowledge
- Minimum education of high school diploma or equivalent.
- General understanding of Microsoft Office products.
- Working knowledge of NFPA and AHJ requirements.
Work Experience
- Previous experience with customer service in an office setting.
- Sprinkler sales experience a plus.
- NICET certification preferred.
Skills And Competencies
- Strong verbal and written communication, and time management skills.
- Ability to take direction from upper management.
- Accurately complete and maintain all paperwork.
- Demonstrate positive teamwork and ability to be a team leader and mentor.
- Maintain a clean and safe work environment.
- Ability to perform work in an efficient and organized manner and maintain thorough record keeping skills.
- Ability to professionally communicate with customers and provide excellent customer service.
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Seniority level: Entry level. Employment type: Full‑time. Job function: Sales and Business Development. Industries: Construction.