Fire Alarm Service Technician

Metro Fire Equipment Inc.; Las Cruces (NM); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Paid Holidays

401(k) matching

Job summary

A fire protection services company in Las Cruces is seeking a Fire Alarm Technician. The role involves servicing, repairing, and programming fire alarm systems, ensuring compliance with codes, and educating customers on system maintenance. Candidates should have a valid driver's license, a high school diploma, and three years of relevant experience. Strong detail orientation and communication skills are essential. The position offers benefits like medical, dental, vision, and a 401(k) matching plan.

Qualifications

• Valid driver’s license.
• Three years relevant work experience.
• Ability to travel to multiple job sites each day.
• High precision/detail-oriented.
• Knowledge of fire systems.

Responsibilities

• Service, repair, program, and replace fire alarm systems.
• Perform maintenance and upgrades on fire alarms.
• Ensure compliance with fire and electrical codes.
• Educate customers on preventative care.
• Complete and produce accurate service reports.

Skills

Knowledge of fire systems and tools

Communication skills

Detail-oriented

Ability to work independently

Education

High School Diploma or GED

Tools

Microsoft Office

Profit Zoom

Job description

Overview

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.

From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.

Great company culture and room for growth.

Responsibilities

• The Fire Alarm Technician is primarily responsible for servicing, repairing, programming, and replacing Fire Alarm system products and panels to the prescribed standards, identifying code and non-conformance issues, and preparing accurate and timely service ticket reports.
• Perform fire alarm system repairs, maintenance, upgrades, and replace defective parts
• Perform programming on fire alarm systems
• Use device manuals to repair non-functioning fire alarms and restore fire alarms to original functionality
• Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires or strappings
• Repair circuits and sensors, following wiring and system specifications
• Ensure compliance to fire and electrical codes
• Demonstrate systems for customers and explain causes and consequences of false alarms
• Educate customers on preventative care and regular maintenance to prevent system malfunctions
• Communicate daily with service supervisor and/ or dispatchers on project delays, requirements and general status of job
• Keep tools and equipment operating by following operating instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, etc.
• Complete and produce reports that are legible, accurate and detailed
• Invoice paperwork in a timely manner
• Stay current with code requirements and industry changes
• Attend and complete all required safety training
• Perform other related duties as assigned or required

Requirements

• Valid driver’s license
• High School Diploma or GED
• Three (3) years prior relevant work experience
• Ability to travel to multiple job sites each day
• Ability to walk, stand, stoop, kneel, crouch, and climb ladders multiples times a day
• High precision/ detail-oriented; ability to use a computer and read blueprints
• Decent verbal and written communication skills; ability to work independently, with little supervision
• Knowledge of fire systems and tools
• Does not take short-cuts: work effectively and efficiently while performing all aspects of the required job
• Able to work in unusual and sometimes difficult positions - climbing ladders, scaffolding and high lift equipment up to 40 feet

Preferred

• Suppression experience
• Sprinkler experience
• Backflow experience
• CSA Certification
• NICET Certification
• OSHA Certification
• Knowledge working in Profit Zoom, Building Reports, and Paylocity
• Working knowledge of Microsoft Office (Excel, Outlook, Word)

Benefits

• Medical
• Dental
• Vision
• Paid Time Off
• Paid Holidays
• 401(k) matching