Sprinkler Department Service Manager

WilsonHCG; Gastonia (NC); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Industry-leading compensation package

Comprehensive benefits and perks

Strong work-life balance

Autonomy to lead the department

Long-term career opportunity

Job summary

WilsonHCG is seeking an experienced Sprinkler Department Service Manager to lead and grow our sprinkler and fire protection operations. This role emphasizes leadership, integrity, and a balanced work culture while driving department performance and accountability.

The ideal candidate will mentor high-performing teams, collaborate with executive leadership on strategic initiatives, and uphold a customer-first mindset to sustain long-term success.

Qualifications

• Extensive experience in sprinkler/fire protection with leadership responsibilities.
• Strong knowledge of sprinkler systems, service operations, inspections and code requirements.
• Proven track record of career stability and long-term tenure with employers.
• Well-known reputation within the industry.

Responsibilities

• Lead and grow the sprinkler and fire protection operations.
• Mentor, develop and retain top talent within the department.
• Collaborate with executive leadership on operational strategy and growth initiatives.
• Foster a culture of integrity, accountability and customer satisfaction.

Skills

Sprinkler leadership

Team leadership

Operational excellence

Customer focus

Talent development

Job description

A market leader in commercial fire protection is seeking an experienced Sprinkler Department Service Manager to lead, support, and continue the growth of its sprinkler and fire protection operations. This is an outstanding opportunity for a highly respected industry professional who is looking for a long-term home with an organization that values leadership, integrity, and work-life balance.

We are looking for a proven leader with a strong reputation in the fire protection industry, a stable and successful work history, and a track record of building high-performing teams. The ideal candidate is someone who leads by example, possesses exceptional moral character, and has earned the trust and respect of both customers and colleagues throughout their career.

This organization has experienced significant growth and is seeking a manager who understands operational excellence while also fostering a positive culture focused on employee development, accountability, and customer satisfaction. Leadership will empower this individual to help shape the department's direction and implement best practices that drive continued success.

Ideal Qualifications:

• Extensive experience in the sprinkler/fire protection industry, including leadership and management responsibilities
• Strong technical knowledge of sprinkler systems, service operations, inspections, and code requirements
• Demonstrated history of career stability, professional growth, and long-term tenure with previous employers
• Well-known and respected reputation within the industry
• Exceptional leadership skills with the ability to mentor, develop, and retain top talent
• High integrity, strong moral character, and a customer-first mindset
• Experience collaborating with executive leadership on operational strategy, growth initiatives, and departmental performance

What’s Offered:

• Industry-leading compensation package
• Comprehensive benefits and employee perks
• Strong commitment to work-life balance
• Significant autonomy to lead and operate the department
• Long-term career opportunity with a stable and growing organization
• A culture that values integrity, teamwork, and professional development

If you are a respected industry leader looking for the opportunity to make a lasting impact while joining a company that genuinely invests in its people, we'd welcome the opportunity to speak with you.

Compensation: $120,000 per year