Fire Sprinkler Operations Manager

Snowdon Recruitment Limited; Richmond (VA); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Life insurance

Short-term and long-term disability

Paid vacation and holidays

Job summary

Snowdon Recruitment Limited is seeking an experienced Fire Sprinkler Operations Manager in Richmond, VA, to oversee sprinkler inspection, service, repair and installation work. The role offers a base salary of $95,000–$120,000 per year, full-time employment, and the opportunity to lead a field team while ensuring safety, quality and schedule adherence.

You will coordinate technicians, schedules, equipment and job requirements, balancing planned projects with service calls and urgent needs.

Qualifications

• Experience supervising technicians or managing fire sprinkler field operations.
• Strong knowledge of commercial sprinkler inspections, servicing, repairs, and installations.
• Current Virginia DPOR license or certification applicable to the position.
• Working knowledge of NFPA standards and Virginia requirements.
• Strong planning, communication, and problem-solving skills.
• The ability to manage competing priorities while supporting both technicians and customers.

Responsibilities

• Manage daily sprinkler operations, coordinating technicians, schedules, equipment, and job requirements.
• Allocate work effectively, balancing planned projects, service calls, and urgent customer needs.
• Give technicians clear direction and support, with accountability for safety, work quality, productivity, and reporting.
• Work closely with sales and scheduling teams to ensure a smooth handover from agreed scope to completed work.
• Monitor outstanding work and upcoming demand to keep jobs progressing.
• Ensure inspections, repairs, and installations meet applicable codes, licensing requirements, and internal quality standards.
• Address technical challenges, scheduling problems, and customer concerns, following issues through to resolution.
• Coordinate with other departments when jobs involve multiple fire protection systems.

Skills

Team supervision

Fire sprinkler inspections

Virginia DPOR license

NFPA standards knowledge

Planning and prioritization

Communication

Problem solving

Job description

Base Salary: $95,000–$120,000, depending on experience

Job Type: Full-time

We’re working with a fire protection contractor seeking an experienced Fire Sprinkler Operations Manager to oversee its sprinkler inspection, service, repair, and installation work.

This position offers the opportunity to lead a field team, take ownership of daily operations, and maintain high standards across project delivery and customer service. It would suit someone with strong sprinkler knowledge and a practical approach to managing people and workloads.

The Role

• Manage daily sprinkler operations, coordinating technicians, schedules, equipment, and job requirements.
• Allocate work effectively, balancing planned projects, service calls, and urgent customer needs.
• Give technicians clear direction and support, with accountability for safety, work quality, productivity, and reporting.
• Work closely with sales and scheduling teams to ensure a smooth handover from agreed scope to completed work.
• Monitor outstanding work and upcoming demand to keep jobs progressing.
• Ensure inspections, repairs, and installations meet applicable codes, licensing requirements, and internal quality standards.
• Address technical challenges, scheduling problems, and customer concerns, following issues through to resolution.
• Coordinate with other departments when jobs involve multiple fire protection systems.

What We’re Looking For

• Experience supervising technicians or managing fire sprinkler field operations.
• Strong knowledge of commercial sprinkler inspections, servicing, repairs, and installations.
• Current Virginia DPOR license or certification applicable to the position.
• Working knowledge of relevant NFPA standards and Virginia requirements.
• Strong planning, communication, and problem-solving skills.
• The ability to manage competing priorities while supporting both technicians and customers.
• $95,000–$120,000 annual base salary, depending on experience.
• 401(k) with company match.
• Medical, dental, and vision insurance.
• Life insurance.
• Short-term and long-term disability coverage.
• Paid vacation and holidays.