Fire Sprinkler Operations Manager

SSI Fire & Safety Holdings, LLC.

Memphis (TN)

On-site

USD 90,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Company Vehicle or Vehicle Allowance

Health Benefits

PTO & Paid Holidays

401(k) Retirement Plan

Job summary

SSI Fire & Safety Holdings, LLC. is seeking a Fire Sprinkler Operations Manager to lead daily operations across installation, service, inspections, and underground projects.

You will coordinate field leadership, manage subcontractors, and drive safety, quality, and on-time performance while meeting budget targets. The ideal candidate will possess 5–10+ years in the fire sprinkler industry, strong knowledge of NFPA standards, and proven leadership in scheduling and cost control.

Qualifications

5–10+ years of fire sprinkler industry experience.
Strong knowledge of wet, dry, pre-action, and deluge systems; underground fire mains; NFPA standards.
Ability to read blueprints and sprinkler plans; skilled in labor tracking and job costing.

Responsibilities

Oversee day-to-day fire sprinkler operations including new construction, tenant improvements, service work, inspections, testing, and underground operations.
Coordinate manpower allocation and workforce planning; develop and manage project schedules with Superintendents and Project Managers.
Monitor labor productivity and job cost; ensure material procurement and equipment availability; manage fleet and tools.

Skills

Leadership

Scheduling

Blueprints reading

Coordination

Communication

Budgeting

Education

NICET Certification preferred

OSHA 30 Certification preferred

Tools

ServiceTrade

BuildOps

ServiceTitan

QuickBooks

Viewpoint

Microsoft Project

Excel

Job description

Fire Sprinkler Operations Manager

Position Title

Fire Sprinkler Operations Manager

Reports To

Regional Sprinkler Manager or COO

Position Summary

The Fire Sprinkler Operations Manager is responsible for overseeing the daily operations, field execution, manpower coordination, scheduling, profitability, and overall performance of the fire sprinkler division. This role manages installation, service, inspections, underground, fabrication coordination, subcontractors, and field leadership to ensure projects are completed safely, on time, within budget, and in compliance with all applicable codes and company standards.
The Operations Manager serves as the bridge between ownership, office staff, project management, and field operations while driving operational excellence, accountability, customer satisfaction, and financial performance.

Key Responsibilities

Operations Management

Oversee day-to-day fire sprinkler operations including:
- New construction
- Tenant improvement projects
- Service work
- Inspections & testing
- Underground fire line operations
Coordinate manpower allocation and workforce planning.
Develop and manage project schedules with Superintendents and Project Managers.
Monitor labor productivity and job cost performance.
Ensure proper material procurement and equipment availability.
Manage fleet, tools, and operational assets.
Improve workflow efficiency and operational systems.

Field Leadership

Lead Superintendents, Foremen, and field personnel.
Conduct regular jobsite visits and operational reviews.
Ensure field teams maintain high workmanship standards.
Provide coaching, accountability, and performance evaluations.
Assist in recruiting, hiring, onboarding, and retention of field employees.
Support apprenticeship and training development.

Financial Oversight

Review project budgets, labor hours, and production tracking.
Analyze job cost reports and identify cost overruns early.
Assist ownership with forecasting revenue, backlog, labor needs, and cash flow.
Improve gross profit performance through labor efficiency and operational planning.
Review change orders and operational impacts.
Help establish production goals and KPI metrics.

Safety & Compliance

Enforce OSHA safety standards and company safety policies.
Ensure compliance with:
- NFPA standards
- Local AHJ requirements
- State licensing requirements
- Company quality standards
Conduct safety meetings and incident investigations.
Promote a strong safety culture throughout operations.

Customer & Vendor Relations

Maintain strong relationships with:
- General Contractors
- Building Owners
- Facility Managers
- Inspectors & AHJs
- Vendors & Suppliers
Resolve customer concerns and operational issues professionally.
Attend project meetings and client coordination meetings.

Strategic Leadership

Assist ownership with operational growth planning.
Help develop scalable operational systems and procedures.
Support expansion of service, inspections, and underground divisions.
Identify opportunities for operational improvement and profitability growth.

Qualifications

Required

5–10+ years of fire sprinkler industry experience.
Strong knowledge of:
- Wet, dry, pre-action, and deluge systems
- Underground fire mains
- NFPA standards
- Installation and service operations
Proven leadership experience managing field personnel.
Ability to read blueprints and sprinkler plans.
Strong scheduling and coordination skills.
Knowledge of labor tracking and job costing.
Valid driver’s license.

Preferred

NICET Certification preferred.
OSHA 30 Certification preferred.
Experience with inspection and service operations.
Experience using:
- ServiceTrade
- BuildOps
- ServiceTitan
- QuickBooks
- Viewpoint
- Microsoft Project
- Excel
Experience in multi-branch or high-growth operations.

Key Performance Indicators (KPIs)