Spring Tournament Operations Intern - Paid & College Credit

Ripken Baseball; Pigeon Forge (TN); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Paid internship

College credit

Job summary

Ripken Baseball is offering a paid internship at the Ripken Experience in Pigeon Forge, TN. This internship runs February 2027 through May 2027 and may provide college credit. You will assist with spring events, support the event coordinator, and gain hands-on experience in tournament operations.

This paid internship emphasizes customer service, field operations, and hands-on duties across rosters, paperwork, and game administration to deliver a once-in-a-lifetime experience for participants.

Qualifications

• Bachelor’s degree or working towards a related field.
• Proficiency in Excel and Word applications.
• Excellent verbal and written communication skills.
• Strong work ethic and ability to work in a team.
• willingness to work long hours, including weekends

Responsibilities

• Assist with rosters, welcome packets, and paperwork before each tournament and for softball spring training.
• Serve as a tournament official, maintaining knowledge of rules and procedures, announcing games and operating scoreboards.
• Serve as a customer service representative to coaches regarding tournament questions.
• Collaborate with front office to successfully execute all tournaments.
• Perform basic grounds crew duties such as field work and water cooler filling.
• Conduct basic cleaning duties including sweeping, mopping, restroom upkeep, windows, and trash pickup.
• Assist Food and Beverage and Retail Managers with cashiering, grilling, and stocking retail floor.
• Maintain professionalism and provide extraordinary customer service to external and internal guests.
• Absorb training and demonstrate initiative to uphold Ripken values and brand.
• Work with staff to achieve objectives and deliver a memorable participant experience.

Skills

Excel

Word

Verbal communication

Written communication

Teamwork

Education

Bachelor’s degree or currently pursuing related field

Tools

Excel

Word

Job description

Ripken Baseball is offering a paid internship at the Ripken Experience in Pigeon Forge, TN. This internship runs February 2027 through May 2027 and may provide college credit. You will assist with spring events, support the event coordinator, and gain hands-on experience in tournament operations.

This paid internship emphasizes customer service, field operations, and hands-on duties across rosters, paperwork, and game administration to deliver a once-in-a-lifetime experience for participants.