Spring 2026 Financial Aid Student Assistant

Millersville University; Millersville (Lancaster County); On-site; USD 13,000 - 18,000; Part time

Job summary

Millersville University is seeking a Student Worker for the Office of Financial Aid, Customer Service in Spring 2026. No prior experience is required as training is provided, and a cover letter is encouraged to share your interest in financial aid and what you can bring to the team.

Flexible scheduling is available between Monday and Friday, with hours up to 20 per week, typically 8:00am–4:30pm. This role emphasizes confidentiality, accuracy, and strong communication to help students and

Qualifications

• Must be dependable, arrive on time and communicate scheduling changes.
• Follow instructions, complete tasks independently when needed.
• Maintain confidentiality of student information.
• Strong communication written and verbal.
• Detail-oriented with accurate work.
• Basic computer skills and willingness to learn new systems.
• Organized, multitask, adapt to changing priorities.
• Work well in a team and contribute to a welcoming environment.
• Maintain minimum GPA of 2.25.
• Complete Pennsylvania Clearances and FBI Fingerprinting.

Responsibilities

• Monitor and respond to general inquiries in the Financial Aid email inbox.
• Greet visitors, answer phones, take messages, and direct students to resources.
• Contact students about outstanding financial aid requirements.
• Provide general financial aid information and assistance.
• Scan and index documents in the OnBase system.
• Sort, date-stamp, organize, and distribute documents to staff.
• Assist with data entry, filing, and mailings.
• Help maintain an organized front office environment.
• Assist with special projects and other duties as assigned.
• Perform other duties as needed.

Skills

Dependable

Punctual

Clear communication

Detail-oriented

Team player

Willing to learn

Confidentiality

Tools

OnBase imaging system

Job description

Millersville University is seeking a Student Worker for the Office of Financial Aid, Customer Service in Spring 2026. No prior experience is required as training is provided, and a cover letter is encouraged to share your interest in financial aid and what you can bring to the team.

Flexible scheduling is available between Monday and Friday, with hours up to 20 per week, typically 8:00am–4:30pm. This role emphasizes confidentiality, accuracy, and strong communication to help students and