Sprayer Service Lead: Ops, Safety & Growth

P & K Midwest; Waterloo (IA); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Comprehensive Benefits Package (health

life)

Company Matched 401(k) Retirement

PTO & Holiday Pay

Résumé du poste

P&K Midwest in Waterloo, IA invites a Sprayer Service Manager to lead the Service Department, optimize processes, and ensure safety and customer satisfaction. You will guide training, work with HR on recruiting, and drive service sales while controlling expenses.

The role requires 2+ years in managing a department, strong leadership, analytical skills, and effective communication. You will set goals, mentor staff, and engage the team in seminars and events to grow service performance.

Qualifications

• Experience managing a department (2+ years) and leadership.
• Understanding of departmental financial principles relative to operations.
• Ability to analyze and interpret internal reports.
• Proficiency with standard desktop applications and internet functions.
• Familiar with John Deere and competitive products.
• Strong verbal and written communication; leadership skills.
• Well organized and accurate.

Responsabilités

• Develops and maintains effective Service Department processes to ensure internal and external customer satisfaction.
• Leads by sharing best practices that fosters improvement of the Service Department.
• Timely review of work orders to ensure accuracy and ROI.
• Collaborate with Human Resources to recruit, hire, develop and retain key talent.
• Ensure safety compliance and conduct safety training; implement corrective actions.
• Develop training paths for service staff with Store Manager guidance.
• Set service personnel goals, provide feedback, and recognize performance.
• Engage team in customer seminars, field days, and related events.
• Collaborate on a perpetual marketing plan to grow service sales.

Connaissances

Leadership

Financial basics

Data analysis

Communication

John Deere knowledge

Organization

Formation

HS Diploma

Bachelor's degree preferred

Outils

Office software

Internet basics

Description du poste

P&K Midwest in Waterloo, IA invites a Sprayer Service Manager to lead the Service Department, optimize processes, and ensure safety and customer satisfaction. You will guide training, work with HR on recruiting, and drive service sales while controlling expenses.

The role requires 2+ years in managing a department, strong leadership, analytical skills, and effective communication. You will set goals, mentor staff, and engage the team in seminars and events to grow service performance.