Sportsbook Ticket Writer & Cashier

Fanatics; Saint Charles (AR); On-site; USD 19,000 - 28,000; Full time

Job summary

Fanatics Betting and Gaming is hiring for a sportsbook cashier role. You will provide outstanding customer service, handle cash transactions, and manage tickets and payouts in a fast-paced betting environment.

Applicants must be 21+, able to obtain a MD Lottery gaming license, and willing to work nights, weekends, and holidays. Strong math, communication, and professional presentation are essential for success.

Qualifications

• Basic computer knowledge required.
• Knowledge of sports and sports betting is a plus.
• Cash handling experience required.
• 21 years of age or older.
• Able to obtain a gaming license from MD Lottery.
• Strong written and verbal communication skills.
• Professional appearance.
• Ability to do simple math.
• Able to stand for extended periods.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Provide the highest level of customer service.
• Write, verify, and pay on sports wagers in accordance with department policy.
• Maintain a cash bank for your shift and give correct change.
• Stock sportsbook Writer/Cashier stations with supplies; keep stations neat.
• Write sports tickets accurately and timely.
• Make payments on winning tickets accurately and on time.
• Maintain and reconcile bank for assigned shift per cash-handling policies.
• Explain wagering rules, lines and odds to guests.
• Provide information and assistance to customers in a friendly manner.
• Greet guests in a positive, friendly manner.
• Escalate issues to management as needed and report suspicious activity.
• Adhere to all rules set by MD Lottery and Fanatics.
• Become familiar with the bet offering and answer questions confidently.
• Help resolve disputes with supervisor guidance.
• Maintain paperwork per company policy.
• Other duties as assigned.

Skills

Cash handling

Customer service

Computer basics

Communication skills

Flexible schedule

Stand long periods

Age 21+

Licensing eligibility

Math proficiency

Job description

Fanatics Betting and Gaming is hiring for a sportsbook cashier role. You will provide outstanding customer service, handle cash transactions, and manage tickets and payouts in a fast-paced betting environment.

Applicants must be 21+, able to obtain a MD Lottery gaming license, and willing to work nights, weekends, and holidays. Strong math, communication, and professional presentation are essential for success.