Sportsbook Ticket Writer

Caesars Entertainment; Columbus (NE); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading entertainment and hospitality company as a Sportsbook Ticket Writer in Columbus, NE. You will focus on providing exceptional customer service, handling cash transactions, and adhering to all regulatory requirements. This dynamic role offers an opportunity to work in a fast-paced environment with flexible scheduling, perfect for those who enjoy engaging with customers.

Qualifications

• 1 year of cash handling experience required.
• Professional presentation and strong communication skills needed.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Provide top-tier customer service and resolve disputes.
• Ensure compliance with gaming regulations and company policies.
• Assist and educate customers on betting options.

Skills

Customer Service

Cash Handling

Communication Skills

Basic Computer Knowledge

Education

H.S. Diploma or GED

Job description

Join to apply for the Sportsbook Ticket Writer role at Caesars Entertainment

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KEY JOB FUNCTIONS:

Provide a top tier level of customer service that encourages customers to come back repeatedly

Job Description

KEY JOB FUNCTIONS:

Provide a top tier level of customer service that encourages customers to come back repeatedly

Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming commission.

Become familiar with our betting options and be able to strike up conversations with customers regarding those options

Work to resolve customer disputes/complaints and escalate to direct supervisor when needed

Be a positive team member and work collaboratively with other team members and your leadership team

Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming regulation standards

Other duties as assigned

Qualifications

Must have basic computer knowledge (Email, MS Excel, internet, etc.)

Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting

H.S. Diploma, GED, or equivalent preferred

19 + years of age or older

Successfully pass a background check

Able to obtain a gaming license from the Nebraska Gaming Commission

High level of customer service

Ability to work a flexible schedule: nights, weekends, and some holidays is preferred

Present yourself in a professional manner

Strong communication skills, both written and verbal

Ability to do simple math

Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nebraska State Gaming Regulations.

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Hospitality

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