Sportsbook Supervisor

Delta Downs; Vinton (LA); On-site; USD 35,000 - 45,000; Full time

Job summary

Delta Downs in Vinton, Louisiana is looking for an individual to oversee the day-to-day operations of our Sports Book. Responsibilities include establishing betting limits, ensuring compliance with gaming regulations, and maintaining positive relationships with customers.

Qualified candidates must be at least 21 years of age, possess a year of relevant experience, and demonstrate strong customer service and communication skills. Join us at Delta Downs, where we emphasize a commitment to providing an excellent gaming experience.

Qualifications

• At least 21 years of age.
• One year of experience in similar position preferred.
• Knowledgeable in gaming regulations.

Responsibilities

• Oversee daily operations of the Sports Book.
• Ensure adherence to company policies and procedures.
• Maintain accurate records of transactions.
• Manage personnel related matters.
• Resolve customer issues promptly.

Skills

Customer service skills

Communication skills

Knowledge of gaming regulations

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for the day-to-day operations of the Sports Book including but not limited to establishing limits for betting propositions in various sporting events, ensuring adherence to gaming regulations and company policies, and promoting positive public relations with customers.

• Oversee the daily operations of the Sports Book
• Ensure the all company and property policies and procedures as well as all
• Maintain thorough and accurate records of transactions to ensure the integrity of operations.
• Responsible for personnel related matters relative to scheduling, coaching, counseling, and training; provide input into hiring and discharging.
• Explain and interpret rules and payoffs for customers.
• Resolve customer issues in a timely and appropriate manner.
• Maintain communication with the Company’s Race & Sports Hub and remain updated on all guidelines established by the Hub.
• Other related duties as assigned by management.

Qualifications

• Must be at least 21 years of age.
• One (1) year of recent experience in the same or similar position preferred.
• Must be thoroughly knowledgeable in applicable gaming regulations.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.