SPORTSBOOK SUPERVISOR

Belterra Casino Resort; Florence (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

The Sportsbook Supervisor position at Boyd Gaming Corporation in Indiana oversees the Sportsbook operations during assigned shifts, including setting betting limits, approving wagers, scheduling staff, and ensuring compliance with state gaming regulations.

The role requires cash handling experience, knowledge of Title 31, and the ability to train staff, manage odds updates, cashier duties, and maintain inventory, with a focus on delivering exceptional guest service.

Qualifications

• High School diploma or GED required; higher degree preferred.
• Prior cash handling and/or betting experience required.
• 1 year of recent related experience preferred.
• Strong background and in-depth knowledge of the gaming industry and betting process preferred.
• Ability to operate the Sportsbook tracking system and Title 31 software system are preferred.
• Must be able to work various shifts and flexible hours.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
• Must be at least 21 years of age.

Responsibilities

• Provides prompt, courteous and overall exceptional service to internal and external guests including issue resolution.
• Supervises the daily Sportsbook operations for an assigned shift.
• Ensures compliance with all state and federal laws including regulatory controls with Indiana Gaming Commission and internal controls in order to safeguard the company’s assets and to avoid liabilities.
• Assists in monitoring business demands and makes necessary scheduling and staffing adjustments.
• Assists the Sportsbook Assistant Manager with the day-to-day operation of the Sportsbook to include training and development, counseling, and supervision of team members.
• Monitors all monies being wagered and updates the betting odds according to Company policy.
• Assists with the creation of writer tills.
• Perform cashiering duties such as making change, accepting wagers, and payment of wagers.
• Must be aware of all Title 31 procedures and logging.
• Assists in maintaining proper levels of inventory for Sportsbook supplies.
• Assumes the responsibilities of the Sportsbook Lead Supervisor in his/her absence.
• Performs other related duties as assigned

Skills

Cash handling

Betting experience

Customer service

Education

High School diploma or GED

Associate or Bachelor's preferred in Finance or Business

Tools

Sportsbook tracking system

Title 31 software system

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Sportsbook Supervisor is responsible for the operations of the Sportsbook during assigned shift including, but not limited to, establishing limits for betting propositions in various sporting events, approving or denying wagers from customers, scheduling of staff, and ensuring compliance with gaming and company regulations. They are also responsible for the operations of the Sportsbook during assigned shift including, but not limited to, establishing limits for betting propositions in various sporting events, approving or denying wagers from customers, scheduling of staff, and ensuring compliance with gaming and company regulations.

• Provides prompt, courteous, accurate and overall exceptional service to internal and external guests including issue resolution.
• Supervises the daily Sportsbook operations for an assigned shift.
• Ensures compliance with all state and federal laws including regulatory controls with Indiana Gaming Commission and internal controls in order to safeguard the company’s assets and to avoid liabilities.
• Assists in monitoring business demands and makes necessary scheduling and staffing adjustments.
• Assists the Sportsbook Assistant Manager with the day-to-day operation of the Sportsbook to include training and development, counseling, and supervision of team members.
• Monitors all monies being wagered and updates the betting odds according to Company policy.
• Assists with the creation of writer tills.
• Perform cashiering duties such as making change, accepting wagers, and payment of wagers.
• Must be aware of all Title 31 procedures and logging.
• Assists in maintaining proper levels of inventory for Sportsbook supplies.
• Assumes the responsibilities of the Sportsbook Lead Supervisor in his/her absence.
• Performs other related duties as assigned

Qualifications

• High School diploma or GED required. Associate degree and/or bachelor’s degree in Finance or Business-related area preferred.
• Prior cash handling and/or betting experience required.
• One (1) year of recent experience in the same or similar position preferred.
• Strong background and in-depth knowledge of the gaming industry and betting process preferred.
• Ability to operate the Sportsbook tracking system and Title 31 software system are preferred.
• Must be able to work various shifts and flexible hours.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
• Must be at least 21 years of age.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.