Sportsbook Guest Experience Associate

Four Winds Casinos; New Buffalo Township (MI); On-site; USD 17,000 - 28,000; Part time

Job summary

Four Winds Casino New Buffalo is seeking a part-time Sports Book Clerk to assist guests with sports wagering, processing bets and payments, and maintaining accurate cash handling during shifts.

The role requires a High school diploma or GED and a Level 2 Gaming License; prior guest service and cash handling experience are preferred. You will work on-site in New Buffalo, MI, supporting guest relations and promotions while ensuring regulatory compliance.

Qualifications

• High school diploma or GED preferred.
• 1-2 years guest service and cash handling experience preferred.
• Level 2 Gaming License required.
• Strong organizational and communication skills.

Responsibilities

• Explain wagering rules, betting lines and odds to guests.
• Write, verify, and process sports wagers and payments per procedures.
• Maintain cash bank and make correct change when necessary.
• Stock sports book stations and keep areas neat and clean.
• Maintain and reconcile bank for assigned shift according to cash-handling policies.
• Promote positive guest relations and assist guests with information.

Skills

Strong organizational skills

Excellent communication

Guest service

Cash handling

Education

High school diploma or GED

Job description

Four Winds Casino New Buffalo is seeking a part-time Sports Book Clerk to assist guests with sports wagering, processing bets and payments, and maintaining accurate cash handling during shifts.

The role requires a High school diploma or GED and a Level 2 Gaming License; prior guest service and cash handling experience are preferred. You will work on-site in New Buffalo, MI, supporting guest relations and promotions while ensuring regulatory compliance.