Sports SaaS Client Success Manager - Remote

Two Circles; United States; Remote; USD 70,000 - 95,000; Full time

Job summary

Two Circles is hiring a Client Success Manager to oversee the end-to-end lifecycle of client relationships in a remote, US-based role. You will drive adoption, renewals, upsell opportunities and cross-functional collaboration with Solutions, Marketing and Product to maximize client value.

The position requires 3–5 years in account management or client relationships, plus experience in sports/entertainment. Travel up to 25% is expected; global agency with a fast-paced, growth-focused culture.

Qualifications

• 3–5 years in account management or client relationships.
• Experience in sports, entertainment, or related industry.
• Proven ability to manage complex accounts and drive satisfaction.
• Willing to travel up to 25%.

Responsibilities

• Manage end-to-end client lifecycle from onboarding to renewal.
• Build strong relationships with key stakeholders across accounts.
• Drive renewal, upsell and expansion opportunities.
• Collaborate with Solutions, Marketing, Product to align client needs.
• Provide proactive guidance to maximize value of SaaS platform.

Skills

Account management

Customer relationships

Communication skills

Data analysis

Travel readiness

Tools

Salesforce

Microsoft Dynamics

Microsoft Office

KORE platform

Job description

Two Circles is hiring a Client Success Manager to oversee the end-to-end lifecycle of client relationships in a remote, US-based role. You will drive adoption, renewals, upsell opportunities and cross-functional collaboration with Solutions, Marketing and Product to maximize client value.

The position requires 3–5 years in account management or client relationships, plus experience in sports/entertainment. Travel up to 25% is expected; global agency with a fast-paced, growth-focused culture.