Sports Retail Associate: Elevate Customer Experience

Dick's Sporting Goods; Champaign (IL); On-site; USD 20,664 - 30,307; Full time

Job summary

DICK'S Sporting Goods is seeking store teammates who are passionate about helping customers and delivering an exceptional shopping experience. You will greet shoppers, understand their needs, and uphold merchandising standards while contributing to a friendly, inclusive environment.

This role emphasizes teamwork, safety, and trust, with opportunities to promote loyalty programs and participate in price changes, signage, inventory presentation, and replenishment to keep the store looking its best.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Retail sales

Customer service

Cashier experience

Merchandising

Job description

DICK'S Sporting Goods is seeking store teammates who are passionate about helping customers and delivering an exceptional shopping experience. You will greet shoppers, understand their needs, and uphold merchandising standards while contributing to a friendly, inclusive environment.

This role emphasizes teamwork, safety, and trust, with opportunities to promote loyalty programs and participate in price changes, signage, inventory presentation, and replenishment to keep the store looking its best.