Sport & Outdoor Team Lead - Elevate Athlete Experience

DICK'S Sporting Goods; Wellington (FL); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

DICK'S Sporting Goods is seeking a Team Captain – Sport & Outdoor to coach teammates, drive sales performance, and help athletes find the right gear for their sport. You will ensure exceptional experiences on the selling floor and lead initiatives to meet store goals with a strong emphasis on customer service.

As a leader, you’ll recruit, onboard, and develop staff while enforcing policies, procedures, and safety standards.

Formación

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred

Responsabilidades

• Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s).
• Build and lead a strong, effective team that successfully delivers positive athlete experiences and handles sourcing, interviewing, hiring, onboarding, and retention.

Conocimientos

Retail/customer-facing experience

Educación

High School Diploma or Equivalent

Descripción del empleo

DICK'S Sporting Goods is seeking a Team Captain – Sport & Outdoor to coach teammates, drive sales performance, and help athletes find the right gear for their sport. You will ensure exceptional experiences on the selling floor and lead initiatives to meet store goals with a strong emphasis on customer service.

As a leader, you’ll recruit, onboard, and develop staff while enforcing policies, procedures, and safety standards.