Sport & Outdoor Retail Team Leader

DICK'S Sporting Goods, Inc.; Lansing (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

DICK'S Sporting Goods seeks a Team Captain - Sport & Outdoor to coach teammates, drive sales, and help athletes find the right gear. You will lead in-store activities, manage floor operations, and ensure exceptional customer experiences through expert product knowledge.

The role emphasizes coaching, accountability, collaboration, and reliability as core requirements for delivering strong athlete service and achieving store goals.

Qualifications

• High School Diploma or equivalent.
• 1-3 years of retail or customer-facing experience.
• Previous people leadership preferred.
• Must be coachable, accountable, collaborative, and trustworthy.

Responsibilities

• Deliver outstanding athlete experiences with product knowledge.
• Uphold merchandising standards and floor sets.
• Promote loyalty programs and enrollment.
• Develop 30-60-90 day plans with leadership.
• Lead scheduling and staffing to meet demand.

Skills

Customer facing

Leadership

Team collaboration

Retail knowledge

Education

High School Diploma

Job description

DICK'S Sporting Goods seeks a Team Captain - Sport & Outdoor to coach teammates, drive sales, and help athletes find the right gear. You will lead in-store activities, manage floor operations, and ensure exceptional customer experiences through expert product knowledge.

The role emphasizes coaching, accountability, collaboration, and reliability as core requirements for delivering strong athlete service and achieving store goals.