Sport & Outdoor Team Captain: Lead, Coach & Elevate Wins

DICK'S Sporting Goods, Inc.; Downingtown (Chester County); On-site; USD 42,000 - 62,000; Full time

Job summary

DICK’S Sporting Goods, Inc. is seeking a Team Captain – Sport & Outdoor to coach teammates, drive sales, and help athletes find the right gear for their sport. You will lead staffing, training, and daily store operations to deliver outstanding customer experiences across the floor.

The role emphasizes leadership, collaboration, and a passion for sport, with a focus on safety, compliance, and delivering exceptional athletic experiences to customers.

Qualifications

• High school diploma or equivalent is required.
• 1-3 years of experience in retail or customer-facing roles.
• Experience leading people is preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing clear, accurate product knowledge and following merchandising standards.
• Assist with 30-60-90 day plans, staffing, and store operations in partnership with store leadership.
• Develop staffing plans, schedule teammates, and coach performance to meet goals and ensure a welcoming store environment.
• Lead sourcing, interviewing, onboarding, and retention of direct reports while ensuring training and adherence to policies.

Skills

Retail experience

Customer-facing

People leadership (preferred)

High school diploma

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods, Inc. is seeking a Team Captain – Sport & Outdoor to coach teammates, drive sales, and help athletes find the right gear for their sport. You will lead staffing, training, and daily store operations to deliver outstanding customer experiences across the floor.

The role emphasizes leadership, collaboration, and a passion for sport, with a focus on safety, compliance, and delivering exceptional athletic experiences to customers.