Sport & Outdoor Team Captain — Lead Athletes & Elevate Experience

DICK'S Sporting Goods, Inc.; Butler (Butler County); On-site; USD 42,000 - 56,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Team Captain - Sport & Outdoor to coach teammates, drive sales performance, and ensure athletes find the right gear for their sport. You will lead operations, deliver exceptional customer experiences, and uphold store standards.

Ideal candidates have 1-3 years of retail and leadership experience, with a passion for sport and service. This role is on-site and requires coaching and collaboration with store leadership to meet business goals.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing clear, accurate information about products and assortment.
• Uphold merchandising and presentation standards by following floor sets, signage, price changes and inventory presentation.
• Promote and lead company programs (customer loyalty, warranty sales, private label credit card enrollment).
• Collaborate with Store Manager (SM) and Assistant Store Manager (ASM) to develop 30-60-90 day plans aligning with business priorities.
• Establish schedules and staffing plans to meet athlete traffic demands while meeting budgets and goals.
• Lead and coach teammates, provide feedback, development and recognition throughout the lifecycle.

Skills

Retail experience

Customer-facing experience

People leadership

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Team Captain - Sport & Outdoor to coach teammates, drive sales performance, and ensure athletes find the right gear for their sport. You will lead operations, deliver exceptional customer experiences, and uphold store standards.

Ideal candidates have 1-3 years of retail and leadership experience, with a passion for sport and service. This role is on-site and requires coaching and collaboration with store leadership to meet business goals.