Sponsored and Exchange Program Coordinator

University of Texas; United States; On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Competitive health benefits

Vacation & holidays

Retirement plan

Tuition assistance

Professional development

Job summary

The University of Texas at Austin seeks a Sponsored and Exchange Program Coordinator to support international students within Texas Global. You will coordinate immigration processes, oversee critical information systems, and liaise with departments to ensure smooth student transitions.

Experience with F-1/J-1 programs, strong intercultural communication, and a commitment to high-quality service are essential. This role is based at UT Austin's main campus in Austin, Texas.

Qualifications

• Bachelor's degree and five years of professional experience working with international students in a higher education environment.
• Experience working with and advising F-1 international students and J-1 exchange visitors.
• Strong communication, initiative, and ability to work in a fast-paced team setting.

Responsibilities

• Sponsored and Exchange Administrative Coordination, manage applications as DHS DSO and ARO for sponsored/exchange students.
• Oversee student information systems, ensure data integrity and cross-system synchronization with regulations.
• Develop support frameworks for sponsored/exchange needs and smooth transitions from admission to advising.
• Supervise and develop graduate assistants within the student advising team.
• Collaborate with ISSS leadership to interpret immigration regulations and university policies.

Skills

Intercultural communication

Public speaking

Multitasking

Customer service

Data management

Education

Bachelor's degree

Master's degree (preferred)

Tools

Sunapsis

Job description

Title

Sponsored and Exchange Program Coordinator

Hiring Department

Global Engagement

Position Open To

All Applicants

Scheduled Hours

40

FLSA Status

Exempt from FLSA

Earliest Start Date

Immediately

Position Duration

Expected to Continue

Location

UT MAIN CAMPUS

Job Details

General Notes The University’s 19 colleges and schools enroll over 53,000 students and rank among the top 10 public universities in the U.S. Texas Global is the university's global engagement arm and a recognized leader in international education, based on the success of the programs we deliver and the number of individuals we support. We serve more than 9,000 international students and scholars, as well as more than 4,600 students on education abroad programs annually. Texas Global advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected. Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of faculty and staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin.

Benefits

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

Purpose

You’ll serve as a critical component of international sponsored and exchange student processing through meticulous record-keeping and data management. This position reports to the assistant director for student advising services.

Responsibilities

• Sponsored and Exchange Administrative Coordination Manage application and immigration processes as DHS Designated School Official (DSO) and Alternate Responsible Officer (ARO) for sponsored and exchange international students.
• Oversee critical student information systems, ensuring data integrity, alert management, and cross-system synchronization with strict adherence to University and federal regulations.
• Develop integrated support frameworks that address the unique intersection of sponsored/exchange student needs with broader international student services, ensuring seamless transitions from admission to advising.
• Supervise, mentor, and develop graduate assistant for the student advising team.
• Collaborate strategically with ISSS leadership to ensure precise interpretation and application of immigration regulations and university policies, exercising sound judgment and appropriate initiative.
• Serve as primary resource for challenging exchange and sponsored student questions that require senior-level expertise.
• Strategic Communication and Outreach: Serve as liaison with academic departments, undergraduate admissions, graduate admissions, and Education Abroad advising teams, sharing expertise on exchange and sponsored student placement while promoting advising best practices.
• Cultivate and strengthen reciprocal exchange partnerships and maintain relationships with sponsoring agencies through proactive communication on institutional balance, nomination processes, student transitions, and partnership continuity.
• Craft compelling content for websites, presentations, and publications that clearly communicate complex information while maintaining Texas Global branding standards.
• Develop and maintain digital platforms and publications that effectively communicate admission procedures, immigration requirements, and transition support for sponsored and exchange populations.
• Actively contribute to developing the vision for specialized programming that empowers sponsored and exchange students to succeed academically and integrate meaningfully into university life.
• Design and deliver impactful training workshops focused on sponsored and exchange student support for both students and University stakeholders.
• Represent the University in meetings with partners and sponsoring agencies to develop and maintain collaborative relationships.
• Champion ISSS and Texas Global priorities through active participation in strategic initiatives and community-building events.
• Drive innovation through collaborative participation in staff meetings and working groups focused on enhancing service delivery and institutional impact.
• Support and attend programs that foster a sense of belonging among international students and scholars and to the greater University community.

Required Qualifications

• Bachelor's degree and five years of professional experience working with international students in a higher education environment.
• Experience working with and advising F-1 international students and J-1 exchange visitors.
• Demonstrated ability to implement creative solutions and take initiative while working as part of a team in a fast-paced environment.
• Strong skills in professional and intercultural communication and public speaking.
• Proven capability to multitask and keep projects well-organized and on deadline.
• Strong computer and technological proficiency.
• Commitment to high-quality and efficient customer service.
• Equivalent combination or substitution of relevant education and experience may be substituted as appropriate.
• Important Note Due to federal database access requirements, only U.S. Citizens and Permanent Residents may apply for this position.

Preferred Qualifications

• Master’s degree in international education, higher education administration, or other related field.
• Experience working with reciprocal exchange students and sponsored students.
• Significant experience working with Sunapsis database.

Salary

Salary Range $58,000 + depending on qualifications

Work Conditions

Work in a shared office environment. Work around standard office conditions. This position is located in Austin, Texas.

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197.

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

About Us

Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world.

Comments and Inquiries

Email comments to [e-mail]. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone]. UT Austin is a Tobacco-free Campus