ISSS Graduate Assistant

University of Texas; United States; On-site; USD 23,000 - 32,000; Part time

Job summary

The University of Texas at Austin's ISSS is seeking a graduate student to join the Student Immigration Advising team at UT's Main Campus. The GA will support events, inbound exchange processes, data analysis, and resource development while maintaining accurate records and contributing to program design.

Responsibilities include planning events, guiding admissions, and creating processes and reports to improve workflows.

Qualifications

• Must be a current or admitted graduate student at The University of Texas at Austin.
• Experience working directly with college/university students.
• Ability to demonstrate initiative, strong administrative, organizational, research, and problem‑solving skills.
• Ability to work with a variety of populations and to work collaboratively within a team atmosphere.
• Advanced oral and written communication skills.
• Ability to exercise discretion and independent judgment.
• Ability to work with sensitive and confidential information.

Responsibilities

• Events and programming: plan and execute events for international students, including proposing programs and coordinating logistics.
• Support of inbound exchange program: assist with nomination, application, and review processes and guide incoming students through admissions via email.
• Program assessment and resource creation: analyze data, prepare reports, and develop immigration/life resources.
• Documentation and improvement of processes: maintain internal records and suggest workflow improvements.

Tools

Excel

Job description

Job Posting Title: ISSS Graduate Assistant ---- Hiring Department: Global Engagement ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 20 ---- FLSA Status: Non-Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue Until May 15, 2027 ---- Location: UT MAIN CAMPUS ---- Job Details: Purpose International Student and Scholar Services (ISSS) is looking for a graduate student to assist our Student Immigration Advising (SIA) team. This team serves international students at UT, including degree-seeking students, degree-seeking sponsored students who are funded by foreign governments, organizations, and companies, and inbound reciprocal exchange students who study at UT for one or two semesters,. Tasks include administrative and organizational work as well as some communication and event planning. We are looking for a creative and detail-oriented graduate student who is excited about working with diverse populations and committed to providing excellent service to students. This position is an opportunity for a graduate student interested in international education, admissions, program development, and even improving work‑flow processes.

Responsibilities

• Events and programming: The GA for the SIA team will report directly to the SIA Senior Program Coordinator to plan and execute events for international students, including proposing programs, scheduling presenters and activities, managing surveys and RSVPs, and coordinating catering, logistics, and technical components.
• Support of inbound exchange program: The GA will also support UT's inbound exchange program, assisting with correspondence, the nomination, application, and review processes, and the review of forms used to issue immigration documents. The GA will guide incoming students through the admissions process via email, maintain accurate records in international student databases and Excel files, and manage the Exchange Facebook group to build student engagement.
• Program assessment and resource creation: Beyond these administrative functions, the GA will assume a more analytical and strategic role to advance the SIA team's mission, with an emphasis on professional growth in data analysis, report writing, and resource development. The GA will assess the effectiveness of SIA programs and services, using both quantitative data and benchmarking against peer institutions to identify opportunities for improvement. This includes analyzing trends across multiple data sources, translating findings into clear, actionable reports for the SIA team, and using those insights to shape recommendations for program design. The GA will also contribute to the development of new resources on immigration and life in the U.S., applying research and student feedback to ensure materials are accurate, relevant, and responsive to student needs. Through these projects, the GA will build skills in data‑informed decision‑making, written communication, and resource design that extend beyond the role's administrative.
• Documentation and improvement of processes: The GA will maintain comprehensive internal records of updated procedures. Furthermore, the GA will be encouraged to research and suggest ways to improve our workflow and streamline processes to create clear information for students and our partners.

Required Qualifications

• Must be a current or admitted graduate student at The University of Texas at Austin.
• Experience working directly with college/university students.
• Ability to demonstrate initiative, strong administrative, organizational, research, and problem‑solving skills.
• Ability to work with a variety of populations and to work collaboratively within a team atmosphere.
• Advanced oral and written communication skills.
• Ability to exercise discretion and independent judgment.
• Ability to work with sensitive and confidential information.

Preferred Qualifications

• Ability to stay for at least two academic years.
• Relevant international experience.
• Experience working with international students or scholars.
• Advanced Excel skills.
• Experience building communication plans.
• Interest in innovative communications (e.g., developing pre‑arrival webinars).

Salary Range

$20.00 per hour

Working Conditions

Standard office environment

Required Materials

• Cover letter
• Resume
• One professional reference

Employment Eligibility

Please confirm your eligibility for this position here:

Retirement Plan Eligibility

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and other applicable laws. If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Company Culture

Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas' flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world.

Contact Information

Email comments to [e-mail]. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone]. UT Austin is a Tobacco-free Campus