Spokane Disaster Case Manager & Lead — Onsite, Temporary

AC Disaster Consulting; Airway Heights (WA); On-site; USD 34,000 - 41,000; Full time

Job summary

AC Disaster Consulting is seeking Emergency Management Case Managers and Leads to deliver survivor-centered case management, helping clients navigate available assistance and achieve safe, sustainable recovery through coordinated support and community partnerships.

Role is on-site at Spokane, WA with a rotating schedule including weekends. Compensation is hourly: $25 for Case Manager, $30 for Lead. Up to 25% travel, with emphasis on documentation and client service.

Qualifications

• At least one year of professional case management, social services, emergency management, or disaster recovery experience.
• At least one year experience documenting client services and maintaining confidential records.
• High school diploma or equivalent.

Responsibilities

• Work as a part of the Case Management team and perform all duties as assigned.
• Attend meetings and conference calls with clients and homeowners
• Attend training on program requirements and apply all policies and procedures as required.
• Learn, navigate, and effectively use program technology systems, including adapting to system updates, changes, and new tools as needed to support case management activities.
• Manage individual workload of case management.
• Ensure productivity, and communications that enable accurate, efficient, and compliant program processing and tracking.

Skills

Communication skills

Confidentiality

Multi-tasking

Govt familiarity

Organized

Tech adaptability

Problem solving

Education

High school diploma

Associate degree or higher

Job description

AC Disaster Consulting is seeking Emergency Management Case Managers and Leads to deliver survivor-centered case management, helping clients navigate available assistance and achieve safe, sustainable recovery through coordinated support and community partnerships.

Role is on-site at Spokane, WA with a rotating schedule including weekends. Compensation is hourly: $25 for Case Manager, $30 for Lead. Up to 25% travel, with emphasis on documentation and client service.