Split Case Operations Lead - Team Coaching & Fulfillment

Simon & Schuster; Jackson (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Simon & Schuster is seeking a hands-on Split Case Group Lead to coordinate daily picking and replenishment tasks. You will guide and train staff, monitor order progress, and promote safety and efficiency on the warehouse floor.

You will work under supervision to ensure waves are completed on time and issues are resolved quickly, while operating RF devices and warehouse equipment as needed.

Qualifications

• Must be able to lead employees and delegate work.
• Able to adjust priorities to meet wave schedules and daily orders.
• Knowledge of Warehouse Management and Labor Management systems.
• Ability to operate warehouse equipment and RF devices.
• Strong communication skills with all levels of staff.
• Ability to multitask and respond to changing needs.
• Stand for shift duration and lift up to 50 lbs.
• Follow safety policies and procedures.
• Willingness to work overtime as needed.

Responsibilities

• Assign and coordinate split case picking and replenishment tasks under supervisor guidance.
• Monitor workflow to meet schedule and daily shipping commitments.
• Use LM and WM/WMS systems to manage replenishments and wave status.
• Locate and follow up on outstanding cartons to resolve delays.
• Research inventory and replenishment needs in WMS.
• Communicate priorities to first- and second-shift leaders.
• Train new employees on tasks and procedures.
• Coach staff on safe, accurate, productive work practices.
• Reinforce safety requirements and SOPs; escalate as needed.
• Operate RF device and warehouse equipment as required.

Skills

Lead employees

Prioritize & adjust schedules

Interpersonal communication

Multitask management

Safety compliance

Education

High school diploma

Tools

LM system

WMS/WMS

RF device

Warehouse equipment

Job description

Simon & Schuster is seeking a hands-on Split Case Group Lead to coordinate daily picking and replenishment tasks. You will guide and train staff, monitor order progress, and promote safety and efficiency on the warehouse floor.

You will work under supervision to ensure waves are completed on time and issues are resolved quickly, while operating RF devices and warehouse equipment as needed.