Split Case Group Lead

Simon & Schuster; Jackson (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Simon & Schuster is seeking a hands-on Split Case Group Lead to coordinate daily picking and replenishment tasks. You will guide and train staff, monitor order progress, and promote safety and efficiency on the warehouse floor.

You will work under supervision to ensure waves are completed on time and issues are resolved quickly, while operating RF devices and warehouse equipment as needed.

Qualifications

• Must be able to lead employees and delegate work.
• Able to adjust priorities to meet wave schedules and daily orders.
• Knowledge of Warehouse Management and Labor Management systems.
• Ability to operate warehouse equipment and RF devices.
• Strong communication skills with all levels of staff.
• Ability to multitask and respond to changing needs.
• Stand for shift duration and lift up to 50 lbs.
• Follow safety policies and procedures.
• Willingness to work overtime as needed.

Responsibilities

• Assign and coordinate split case picking and replenishment tasks under supervisor guidance.
• Monitor workflow to meet schedule and daily shipping commitments.
• Use LM and WM/WMS systems to manage replenishments and wave status.
• Locate and follow up on outstanding cartons to resolve delays.
• Research inventory and replenishment needs in WMS.
• Communicate priorities to first- and second-shift leaders.
• Train new employees on tasks and procedures.
• Coach staff on safe, accurate, productive work practices.
• Reinforce safety requirements and SOPs; escalate as needed.
• Operate RF device and warehouse equipment as required.

Skills

Lead employees

Prioritize & adjust schedules

Interpersonal communication

Multitask management

Safety compliance

Education

High school diploma

Tools

LM system

WMS/WMS

RF device

Warehouse equipment

Job description

Position Summary

The Split Case Group Lead supports daily picking and replenishment operations by coordinating workflow, guiding employees, and helping the department meet productivity, accuracy, and service goals. Working under the direction of the department supervisor, this hands-on role monitors order progress, resolves replenishment issues, trains employees, and promotes a safe and efficient work environment.

Key Responsibilities

• Assign and coordinate split case picking and replenishment tasks under the direction of the department supervisor.
• Monitor workflow and order progress to ensure committed waves are completed on schedule and daily shipping commitments are met.
• Use the Labor Management (LM), Warehouse Management (WM/WMS), and AL voice picking systems to research replenishments, release flags, and review wave status.
• Locate and follow up on outstanding cartons to resolve delays and support timely order completion.
• Research inventory and replenishment needs in WMS, helping address issues that affect picking and order fulfillment.
• Communicate priorities, outstanding work, and operational issues to the first-shift group leader and second-shift supervisor to ensure a smooth shift transition.
• Train new employees on department tasks, systems, work procedures, and performance expectations.
• Support established Labor Management standards and coach employees on safe, accurate, and productive work practices.
• Reinforce company policies, safety requirements, and standard operating procedures, escalating concerns to the supervisor as needed.
• Operate an RF device and warehouse equipment as required.

Qualifications and Requirements

• High school diploma.
• Ability to lead employees, delegate work effectively, and adjust priorities to meet wave completion schedules and daily order commitments.
• Knowledge of Warehouse Management and Labor Management systems.
• Ability to operate warehouse equipment and use an RF device.
• Strong interpersonal and communication skills, with the ability to work effectively with employees at all levels.
• Ability to manage multiple priorities and respond to changing operational needs.
• Ability to stand for the duration of the shift and lift up to 50 pounds.
• Ability to follow and reinforce all company safety policies and procedures.
• Flexibility to work overtime as required by management.