Split Case Group Lead

Simon-; Jackson (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Simon- is seeking a Split Case Group Lead to support daily picking and replenishment by coordinating workflow and guiding employees. The role reports to the department supervisor and focuses on productivity, accuracy, and service goals.

The position involves monitoring order progress, training staff, and promoting a safe work environment while using LM, WM, and RF systems to ensure timely order completion.

Qualifications

• High school diploma is required.
• Ability to lead employees, delegate work, and adjust priorities to meet schedules.
• Knowledge of Warehouse Management and Labor Management systems.
• Ability to operate RF devices and warehouse equipment.

Responsibilities

• Assign and coordinate split case picking and replenishment tasks under supervision.
• Monitor workflow and order progress to meet daily shipping commitments.
• Use LM, WM/WMS, and RF systems to research replenishments and review wave status.
• Locate and follow up on outstanding cartons to resolve delays.
• Research inventory and replenishment needs in WMS to address issues.
• Communicate priorities and issues to first/second shift leaders to ensure smooth transitions.
• Train new employees on tasks, systems, procedures, and performance expectations.
• Uphold safety and company standards; escalate concerns as needed.
• Operate RF devices and warehouse equipment as required.

Skills

Team leadership

Warehouse systems knowledge

RF device operation

Communication

Multitasking

Safety compliance

Education

High school diploma

Tools

WMS/LM systems

RF devices

Warehouse equipment

Job description

Position Summary

The Split Case Group Lead supports daily picking and replenishment operations by coordinating workflow, guiding employees, and helping the department meet productivity, accuracy, and service goals. Working under the direction of the department supervisor, this hands-on role monitors order progress, resolves replenishment issues, trains employees, and promotes a safe and efficient work environment.

Key Responsibilities

• Assign and coordinate split case picking and replenishment tasks under the direction of the department supervisor.
• Monitor workflow and order progress to ensure committed waves are completed on schedule and daily shipping commitments are met.
• Use the Labor Management (LM), Warehouse Management (WM/WMS), and AL voice picking systems to research replenishments, release flags, and review wave status.
• Locate and follow up on outstanding cartons to resolve delays and support timely order completion.
• Research inventory and replenishment needs in WMS, helping address issues that affect picking and order fulfillment.
• Communicate priorities, outstanding work, and operational issues to the first-shift group leader and second-shift supervisor to ensure a smooth shift transition.
• Train new employees on department tasks, systems, work procedures, and performance expectations.
• Support established Labor Management standards and coach employees on safe, accurate, and productive work practices.
• Reinforce company policies, safety requirements, and standard operating procedures, escalating concerns to the supervisor as needed.
• Operate an RF device and warehouse equipment as required.

Qualifications and Requirements

• High school diploma.
• Ability to lead employees, delegate work effectively, and adjust priorities to meet wave completion schedules and daily order commitments.
• Knowledge of Warehouse Management and Labor Management systems.
• Ability to operate warehouse equipment and use an RF device.
• Strong interpersonal and communication skills, with the ability to work effectively with employees at all levels.
• Ability to manage multiple priorities and respond to changing operational needs.
• Ability to stand for the duration of the shift and lift up to 50 pounds.
• Ability to follow and reinforce all company safety policies and procedures.
• Flexibility to work overtime as required by management.