Specimen Processing Group Lead

Quest Diagnostics; Indianapolis (IN); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Day 1 medical, supplemental health, dental & vision

Annual incentive plans

401(k) with company match

Employee stock purchase plan

Vacation and Health/Flex time

Job summary

Quest Diagnostics is looking for a Specimen Processing Group Lead in Indianapolis, IN. The role requires overseeing department duties, managing staff, and ensuring compliance with policies. Candidates are preferred to have a medical background and laboratory experience. Benefits include medical, dental, vision, and 401(k) with company matching. Competitive hourly pay starting at $18.00. This position supports internal candidates with a minimum requirement of one year in a related role.

Qualifications

• Internal candidates must have a minimum of one year in SPT III or related role.
• Preferred candidates should have three years of laboratory experience with Specimen Processing.
• A medical background with applicable medical terminology is preferred.

Responsibilities

• Demonstrate proficiency in Specimen Processing department duties.
• Assist Specimen Processing Technicians with test selection.
• Monitor supply inventory and order supplies as needed.
• Ensure adherence to Quest Diagnostics policies.

Skills

Proficient PC skills

Strong interpersonal skills

Excellent communication skills

Leadership skills

Flexibility and adaptability

Education

High School Diploma or Equivalent

Job description

Job Title: Specimen Processing Group Lead
Location: Indianapolis, IN
Hours: Monday to Friday, 6:00 AM to 2:30 PM, with rotational weekends
Pay Range: $18.00+ per hour

Salary offers are based on relevant skills, training, experience, education, and certifications. Annual performance bonus may be offered.

Benefits Information

• Day 1 medical, supplemental health, dental & vision for full-time employees working 30+ hours
• Best-in-class well-being programs
• Annual no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible spending accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities

Responsibilities

• Demonstrate proficiency and understanding of all job duties in the Specimen Processing department
• Strong troubleshooting and problem‑resolution skills; work with technical departments to resolve problems
• Assist all Specimen Processing Technicians with proper test selection and problem resolution
• Answer and clarify employee questions regarding processing
• Provide feedback to supervisors when problems arise
• Complete shift paperwork, set up for production, and ensure staff clean up at shift end
• Monitor supply inventory and order supplies as needed
• Repair and maintain department equipment and notify personnel when repairs beyond general scope are required
• Assist with training, cross‑training, and department auditing functions as assigned
• Perform all other duties as assigned
• Assist supervisors in prioritizing work assignments
• Monitor production and activity to meet departmental deadlines
• Coach for improved performance and maintain a positive work environment
• Ensure effective employee utilization through workforce planning, including weekend and holiday staffing
• Make suggestions and recommendations to enhance workflow
• Help manage department overtime
• Ensure adherence to Quest Diagnostics and Specimen Processing policies and procedures

Qualifications

• Internal candidates: minimum one year in SPT III or related role
• Preferred: three years of laboratory experience with Specimen Processing
• Preferred: medical background with applicable medical terminology

Physical and Mental Requirements

• Perform multiple tasks simultaneously with interruptions and stress
• Work in a biohazard environment and practice good safety habits
• Able to sit or stand for long periods

Skills

• Proficient PC skills, including running reports and managing workflow
• Maintain confidentiality at all times; have access to employee performance data
• Demonstrate leadership by example, good attendance, decision‑making
• Strong interpersonal skills fostering a positive environment
• Flexibility and adaptability
• Frequent employee interaction with feedback, coaching, and guidance
• Excellent communication skills with internal and external clients
• Adhere to core values, safety, and compliance policies
• Work under pressure to maintain productivity and quality goals
• Diffuse tense situations and apply good judgment in decisions and problem resolution

Education

• High School Diploma or Equivalent (Preferred)

About the Team

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.