Specimen Management Specialist - Per Diem Lab Support

LabCorp; Overland Park (KS); On-site; USD 22,000 - 28,000; Full time

Job summary

Labcorp is seeking a dedicated individual to join the Specimen Management team in Overland Park, KS. This Per Diem, 1st shift role focuses on specimen preparation, labeling, packing, and coordinating with clients and patients to resolve inquiries.

The ideal candidate has a high school diploma or GED, 2+ years in specimen processing, and strong communication skills. Prior Labcorp or clinical lab experience is a plus; medical/customer service exposure helps.

Qualifications

• High School Diploma or GED or equivalent.
• 2+ years of specimen processing experience.
• Preferred: Labcorp experience; Associates degree; 6+ months in medical/clinical lab; 6+ months in customer service.

Responsibilities

• Act as liaison between the lab, clients, and patients.
• Resolve internal and external requests via calls, chat and email.
• Communicate with customers in respectful and professional manner.
• Research complex issues across multiple databases.
• Provide customer education and information as needed.
• Review test forms for accuracy and report discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.

Skills

Communication

Teamwork

Data entry

Attention to detail

Education

High School Diploma or GED

Associates degree

Job description

Labcorp is seeking a dedicated individual to join the Specimen Management team in Overland Park, KS. This Per Diem, 1st shift role focuses on specimen preparation, labeling, packing, and coordinating with clients and patients to resolve inquiries.

The ideal candidate has a high school diploma or GED, 2+ years in specimen processing, and strong communication skills. Prior Labcorp or clinical lab experience is a plus; medical/customer service exposure helps.