Specimen Management Specialist

LCH Lab. Corp. of America Holdings; Overland Park (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k)

Paid Time Off

Job summary

Labcorp is seeking a dedicated Specimen Management team member at Overland Park, KS. You will act as a liaison between the lab, clients, and patients, handling requests via calls, chat, and email to ensure timely and accurate service.

You will prepare and triage specimens, verify test forms, and maintain accurate labeling and shipping. The role emphasizes attention to detail, teamwork, and proficiency with MS Office.

Qualifications

• High School Diploma or GED is required.
• Associates degree is preferred.
• 6+ months of medical/clinical lab experience required.
• 6+ months of customer service experience required.
• Current or prior Labcorp experience is a plus.

Responsibilities

• Act as liaison between the lab, clients, and patients.
• Resolve internal & external customer requests via calls, instant messenger & email communications.
• Researchers or staff provide customer education and information as needed.
• Review test forms for accuracy and report any discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.

Skills

Communication skills

Education

High School Diploma or GED

Associates degree

Tools

MS Office

Job description

Job Summary

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a dedicated and motivated individual to join their Specimen Management team in Overland Park, KS

Work Schedule

Work Schedule: Monday-Friday 9am-5:30pm

Job Responsibilities

• Act a liaison between the lab, clients, and patients.
• Resolve internal & external customer requests via calls, instant messenger & email communications
• Communicates with customers in respectful and professional manner.
• Work in multiple databases to research complex issues and questions.
• Provide customer education and information as needed.
• Review test forms for accuracy and report any discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.
• Prepare and store excess specimen samples.

Qualifications

• High School Diploma or GED equivalent
• Current or prior Labcorp experience
• Associates degree
• 6 months or more of experience in a medical/clinical laboratory experience
• 6 months or more in customer service

Job Standards

• Excellent communication skills; both written and verbal
• Familiarity with laboratory operations as well as policies and procedures
• Comfortable handling biological specimens
• Ability to accurately identify specimens
• Experience working in a team environment
• Strong data entry and organizational skills
• High level of attention to detail
• Proficient in MS Office
• Ability to lift up to 40lbs. Able to pass a standardized color blindness test

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO,

Equal Opportunity Employer

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

Company Overview

Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.