Specialty Solutions Software Engineer II

Genuine Parts Company; Alabama; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation and sick pay

Holiday pay

Job summary

Genuine Parts Company is seeking a Specialty Solutions Software Engineer II to provide advanced technical support and development for enterprise applications. The role focuses on Microsoft Dynamics 365 Finance & Operations supporting manufacturing and distribution systems.

Ideal candidates should have a bachelor's degree in Computer Science and 2-5 years of relevant experience. Strong knowledge of D365 F&O is essential, along with skills in troubleshooting and mentoring. Excellent benefits, including healthcare coverage and 401(k), are provided.

Qualifications

• Typically requires a bachelor’s degree in computer science or equivalent.
• Two to five years of related software engineering experience.
• Experience supporting enterprise systems in manufacturing.

Responsibilities

• Provides Level 4 support for enterprise applications.
• Collaborates with stakeholders for technical solutions.
• Mentors junior engineers and support staff.

Skills

Microsoft Dynamics 365 F&O architecture

Advanced troubleshooting

Root cause analysis

Manufacturing processes

ERP integrations

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft Dynamics 365 F&O

Microsoft Dynamics 365 CE

Job description

Specialty Solutions Software Engineer II

SUMMARY:

Under general supervision, the Software Engineer II provides advanced technical support and development for enterprise applications, serving as a Level 4 (L4) escalation point for complex system issues. This role designs, develops, configures, and supports software solutions while partnering with business stakeholders to improve operational effectiveness.

This position plays a key role in supporting enterprise systems within a manufacturing and distribution environment, with primary responsibility for Microsoft Dynamics 365 Finance & Operations (F&O), including Supply Chain Management, Production Control, Time and Attendance, and Asset Management (including warranty tracking, maintenance history, and preventative maintenance). This role also provides limited support for Microsoft Dynamics 365 Customer Engagement (CE), including Field Service.

You must be eligible to work in the US without Visa Sponsorship.

JOB DUTIES

• Serves as Level 4 (L4) escalation support for enterprise applications, resolving complex technical and functional issues that cannot be resolved by Level 1–3 support teams.
• Performs advanced root cause analysis across integrated systems and implements sustainable corrective solutions.
• Leads technical troubleshooting efforts for Microsoft Dynamics 365 F&O, including:
  • Supply Chain Management
  • Production Control
  • Time and Attendance
  • Asset Management (warranty tracking, maintenance history, preventative maintenance)
• Provides architectural and advanced configuration support within D365 F&O to ensure system stability, scalability, and performance.
• Collaborates with business stakeholders in manufacturing and distribution operations to translate functional requirements into technical solutions.
• Designs, develops, and enhances customizations, extensions, integrations, workflows, and reports within D365 F&O.
• Oversees and supports integrations between D365 F&O and other enterprise systems.
• Provides limited but knowledgeable support for Dynamics 365 CE, including Field Service functionality and integrations.
• Reviews and approves code changes, configuration updates, and deployment activities.
• Leads system upgrades, patching efforts, and regression testing to ensure business continuity.
• Establishes and maintains technical documentation, knowledge base articles, and support standards.
• Recommends system improvements aligned with manufacturing and distribution business objectives.
• Mentors junior engineers and support staff and provides technical guidance as needed.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor’s degree in computer science, software engineering, information systems, or a related field and two (2) to five (5) years of related experience, or equivalent experience.

Preferred Experience

• Supporting enterprise systems in manufacturing and distribution environments
• Hands‑on configuration and development within Microsoft Dynamics 365 Finance & Operations
• Supply Chain Management and Production Control processes
• Time and Attendance systems
• Asset Management systems including warranty tracking, maintenance history, and preventative maintenance
• Experience with integrations between ERP and other enterprise systems
• Exposure to Microsoft Dynamics 365 Customer Engagement (CE), including Field Service

KNOWLEDGE, SKILLS, ABILITIES

• Strong understanding of Microsoft Dynamics 365 Finance & Operations architecture, configuration, and customization.
• Strong knowledge of manufacturing and distribution processes, including production, inventory, procurement, maintenance, and shop floor operations.
• Ability to perform advanced troubleshooting, root cause analysis, and system performance tuning.
• Working knowledge of ERP integrations, data structures, and enterprise system architecture.
• Ability to evaluate business requirements and design scalable technical solutions.
• Understanding of software development lifecycle (SDLC), change management, and deployment processes.
• Ability to mentor junior team members and provide technical leadership.
• Strong written and verbal communication skills with the ability to interact effectively with both technical and business stakeholders.
• Ability to balance multiple priorities and manage complex support and enhancement initiatives.

COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.