Specialty Sales Team Leader: Elevate Guest Experience

Target; Scottsdale (AZ); On-site; USD 30,000 - 51,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Target in Scottsdale, AZ is seeking a Specialty Sales Team Leader to guide a busy department and drive guest-focused service. You will lead hourly teammates, train staff, and coordinate merchandising, while ensuring store goals are met and guests enjoy an easy, inspiring shopping experience.

You will manage daily workloads, mentor teammates, and collaborate with leadership to uphold safety, store standards, and promotional strategies. This role emphasizes teamwork and exceptional guest service.

Qualifications

• Guest service fundamentals and experience building a guest-first culture on your team.
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies.
• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals.
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver on our GUEST service model culture.

Skills

Guest service fundamentals

Retail business fundamentals

Workload planning

Team leadership

Interviewing and coaching

Education

High school diploma or equivalent

Tools

Handheld scanners

Technology equipment

Job description

Target in Scottsdale, AZ is seeking a Specialty Sales Team Leader to guide a busy department and drive guest-focused service. You will lead hourly teammates, train staff, and coordinate merchandising, while ensuring store goals are met and guests enjoy an easy, inspiring shopping experience.

You will manage daily workloads, mentor teammates, and collaborate with leadership to uphold safety, store standards, and promotional strategies. This role emphasizes teamwork and exceptional guest service.