Retail Specialty Specialist — Service & Sales

JCPenney; Portage (MI); On-site; USD 18,942 - 23,680; Full time

Benefits offered by this job

Employee discount

Benefits package including medical/d…

Paid vacation/holidays

Job summary

JCPenney is seeking a Specialty Associate to drive profitable sales growth through product knowledge and a passion for service. You will build clientele, assist customers with product attributes and care plans, and help meet sales goals.

In this role you will participate in inventory processes, pricing and signing, and maintain a clean, organized store environment while supporting store safety initiatives and company performance standards.

Qualifications

• Customer service and sales excellence to meet goals and create repeat customers.
• Inventory processes, transfers, and shop floor maintenance to keep merchandise organized.
• Adherence to iCAP performance standards and safety initiatives.

Responsibilities

• Greets and assists customers, informs about product attributes and care plans, and promotes add‑on products.
• Participates in inventory, transfers, return to vendor/warehouse, and pricing/signing processes in specialty areas.
• Supports shrink, safety programs, and meets productivity and attendance standards.

Skills

Customer service

Sales

Communication

Teamwork

Job description

JCPenney is seeking a Specialty Associate to drive profitable sales growth through product knowledge and a passion for service. You will build clientele, assist customers with product attributes and care plans, and help meet sales goals.

In this role you will participate in inventory processes, pricing and signing, and maintain a clean, organized store environment while supporting store safety initiatives and company performance standards.