Specialty Sales & Service Associate (Hourly)

JCPenney; Mansfield (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Associate discount

401(k) with company match

Paid holidays

Paid vacation

Job summary

JCPenney is seeking a Specialty Associate to drive profitable sales growth through deep product knowledge and a passion for service. You will greet customers, help them find products, and promote services and credit options while meeting sales goals.

You will participate in store operations, assist with inventory, pricing, and signage, and uphold safety and profitability standards. This role emphasizes teamwork, strong communication, and a proactive approach to delivering an exceptional shopping

Qualifications

• Customer service and sales aptitude essential; strong product knowledge is required.
• Ability to meet or exceed sales goals and productivity standards.
• Strong teamwork and communication to support store operations and customer experience.

Responsibilities

• Customer Service & Sales - Greet and assist customers, highlight product features, promote services and credit options.
• General Operations - Support inventory processes, transfers, pricing, and store cleanliness.
• Performance Standards - Meet company standards for sales, service, shrink, safety, and attendance.

Skills

Customer service

Sales

Product knowledge

Job description

JCPenney is seeking a Specialty Associate to drive profitable sales growth through deep product knowledge and a passion for service. You will greet customers, help them find products, and promote services and credit options while meeting sales goals.

You will participate in store operations, assist with inventory, pricing, and signage, and uphold safety and profitability standards. This role emphasizes teamwork, strong communication, and a proactive approach to delivering an exceptional shopping