Specialty Retail Team Lead & Mentor

Whole Foods Market; Santa Clara (CA); On-site; USD 31,000 - 50,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness support

Job summary

Whole Foods Market in Santa Clara, CA seeks a Team Member to assist the Team Leader in daily operations, profitability, merchandising, labor, and compliance, while leading teammates and delivering courteous, friendly service in line with SOPs and core values.

Key duties include store layout and product presentation, achieving sales and labor targets, assisting with budgeting and inventory, and staff development.

Qualifications

• 18+ months retail Team Member experience and 6+ months of supervisory experience.
• Strong interpersonal, leadership, and customer service skills.
• Proficiency with basic computer and POS systems.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports, and labor.
• Assists team leader in annual sales and expense projections and budget preparation.
• Assists team leader with ordering and inventory management.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Communicates and maintains Team Member safety and security standards.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Job description

Whole Foods Market in Santa Clara, CA seeks a Team Member to assist the Team Leader in daily operations, profitability, merchandising, labor, and compliance, while leading teammates and delivering courteous, friendly service in line with SOPs and core values.

Key duties include store layout and product presentation, achieving sales and labor targets, assisting with budgeting and inventory, and staff development.