Specialty Reservations Representative/Call Center/ Remote

Freddie Mac; Tulsa (OK); Hybrid; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the car rental sector is seeking dedicated customer service representatives. This role offers competitive hourly pay and the potential for bonuses, alongside a comprehensive benefits package. You will thrive in a supportive work environment that prioritizes customer satisfaction and provides opportunities for career advancement. With the flexibility to work from home, you will engage with customers, ensuring their rental experience is seamless and professional. This is an excellent opportunity for individuals with strong communication skills and a passion for customer service to make a difference in a dynamic company.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K with Company Match

Work-from-home flexibility

Regular Training

Qualifications

• 2+ years of experience in customer care or inside sales.
• Strong communication and problem-solving skills.

Responsibilities

• Serve as a liaison to resolve customer inquiries during their rental experience.
• Ensure customer interactions meet company service standards.

Skills

Verbal Communication

Written Communication

Analytical Skills

Problem-Solving

Organizational Skills

Education

High School Diploma or Equivalent

Tools

MS Outlook

MS Office

Job description

Employer Industry: Car Rental Services

Why consider this job opportunity:
- Competitive hourly salary of $16.00, with bonus potential
- Comprehensive benefits package including Medical, Dental, Vision, and 401K with a 6% company match
- Opportunity for career advancement within a dynamic company
- Work-from-home flexibility for eligible candidates
- Supportive work environment that emphasizes customer satisfaction and loyalty
- Regular training provided to ensure employee success

What to Expect (Job Responsibilities):
- Serve as a liaison to research, resolve, and respond to customer inquiries during their car rental experience
- Ensure all customer interactions meet company standards for service and professionalism
- Accurately input and maintain customer records in company systems
- Coordinate reservations and address customer service issues through effective communication
- Participate in special projects or other duties as assigned

What is Required (Qualifications):
- High School diploma or equivalent
- Minimum of 2 years of relevant experience in a customer care environment or inside sales
- Excellent verbal and written communication skills
- Strong analytical, problem-solving, and organizational skills
- Ability to maintain a distraction-free work environment when working from home

How to Stand Out (Preferred Qualifications):
- Previous work-from-home experience
- Advanced computer skills, particularly with MS Outlook and MS Office

#CarRental #CustomerService #WorkFromHome #CareerOpportunity #CompetitivePay

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