Specialty Pharmacy Technician – Patient Access & Ops

Yale New Haven Health; Hamden (CT); On-site; USD 25,000 - 39,000; Full time

Job summary

Yale New Haven Health seeks a Pharmacy Technician to support specialty medications, prior authorizations, and patient assistance programs. You will order specialty meds, assist with insurance benefits, and ensure accurate dispensing in a busy outpatient setting.

The role involves computer systems like Epic, Mckesson, and 340B inventory management, with emphasis on compliance, patient service, and team collaboration.

Qualifications

• High School Diploma required; further training in medical office admin, pharmacy tech, or related fields preferred.
• Pharmacy technician training or an associate degree is advantageous.
• Connecticut Pharmacy Technician registration and PTCB certification within 12 months are expected.

Responsibilities

• Identify and qualify patients for medication assistance programs and foundations; track cost savings and provide updates to management.
• Assist pharmacist in operations to optimize customer satisfaction and profitability; manage prescriptions, inventory, and related tasks.
• Provide friendly patient service; update demographics, insurance, and allergies; schedule pickup/delivery; conduct benefits investigations.

Skills

Customer service

Communication skills

Multitasking

Problem solving

Microsoft Excel

Education

High School Diploma

Pharmacy technician training or Associate's degree

Tools

Epic

Mckesson

Macro Helix

INFOR

Emdeon

DSS

QS/1

Job description

Yale New Haven Health seeks a Pharmacy Technician to support specialty medications, prior authorizations, and patient assistance programs. You will order specialty meds, assist with insurance benefits, and ensure accurate dispensing in a busy outpatient setting.

The role involves computer systems like Epic, Mckesson, and 340B inventory management, with emphasis on compliance, patient service, and team collaboration.