Specialty Pharmacy Technician

Cameronhealth; Angola (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Cameron Hospital in Angola, IN, seeks a Specialty Pharmacy Technician to manage specialty prescriptions and act as a liaison between pharmacy staff and payers. You will assist with billing, data entry, fulfillment, and shipment while supporting adherence calls and audits.

The role requires a pharmacy tech license in Indiana, 340B understanding, and 2+ years in retail or specialty settings. Full-time, on-site with a patient-centered team.

Qualifications

• High School Diploma or GED required for the role.
• Indiana pharmacy technician license must be held or pursued.
• PTCB certification preferred, specialty experience a plus.

Responsibilities

• Provide customer service through the Specialty Pharmacy Call Center.
• Triage patient calls to appropriate party and perform monthly adherence calls.
• Serve as primary third-party billing resource for outpatient staff.
• Troubleshoot billing rejections and rebill to carriers for all plans.
• Assist with prescription audits and education on third-party policies.

Skills

Customer service

Call triage

Third-party billing

Data entry

Communication

Team collaboration

Pharmacy knowledge

Education

High School Diploma or GED

Indiana pharmacy technician license

PTCB certification preferred

Tools

Billing software

Pharmacy software

Job description

Specialty Pharmacy TechnicianDescriptionCameron Hospital is a 25-bed, independent, not-for-profit facility that proudly serves Angola and Steuben County. We’ve been a cornerstone of this community and the surrounding area in northeast Indiana dating back to 1926. Over the years, we’ve helped generation after generation of area residents enjoy better health and live comfortably. Today, Cameron Hospital has grown into something more than a simple community hospital. Filled with advanced equipment and skilled specialists, Cameron is a modern, high-tech facility that provides advanced diagnostics, a variety of specialties and cutting-edge treatment options that are combined with highly personalized and compassionate care.DEPARTMENT: PharmacyJOB TITLE: Specialty Pharmacy TechnicianSHIFT: 80 hours Bi-weekly, Full-timeQUALIFICATIONSHigh school diploma or equivalentIndiana pharmacy technician licenseNational pharmacy technician certification (PTCB), preferredSpecialty pharmacy experience, preferred2+ years with retail pharmacy technician related experience, preferred340B understanding and experience, preferredJOB SUMMARYThe Specialty Pharmacy Technician is responsible for performing tasks related to the management of specialty prescriptions for patients served by the Retail Pharmacy. Responsibilities include serving as a liaison between the pharmacy benefit manager and the pharmacy staff, to ensure effective communication regarding all things related to billing to patient, data entry, fulfillment, procurement, and shipment of the medication.ESSENTIAL JOB FUNCTIONS AND PERFORMANCE STANDARDSProvide customer service through the Specialty Pharmacy Call Center. Triage patient calls to appropriate party.Provide monthly adherence phone calls to patients.Function as primary third-party billing resource for Outpatient pharmacy staff.Troubleshoot and resolve billing rejections and subsequently rebill claims to appropriate carrier for all commercial, federal, and state insurance plans.Identify patients who may qualify for patient medication assistance programs or copay assistance.Contact payers for lost medication overrides, replacement, and vacation override approvals.Assist with prescription audits.Assist in the development, implementation, and evaluation of third-party billing policies and procedures. Educate pharmacy staff about third-party billing policies and procedures as needed.Maintain professional working relationships at all times, with the pharmacy personnel, physicians, nurses, and other medical personnel.Understand that the requirements of working in a pharmacy are varied and may change as demands on the department change.Be available to the customer/patients at all times.Maintain friendly and helpful attitude at all times when dealing with customers.Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.Organizes medications for pharmacist to dispense by profiling prescriptions, preparing labels and calculating quantitiesEnsures medication availability by delivering medications to patients and ordering when neededContributes to team effort by accomplishing related results as neededWorks with pharmacy team to ensure best practices are being followed with regards to 340BOther duties as assignedRequirementsEducationHigh School Diploma or GEDLicense/CertificationsIndiana pharmacy technician licenseExperience2+ years with retail or specialty pharmacy technician related experience