Specialty Retail Pharmacy Technician

IU Health; Plainfield (IN); Hybrid; USD 36,000 - 48,000; Full time

Job summary

IU Health in Indiana is seeking pharmacy technicians to join a fast-growing, patient-focused team in a closed-door pharmacy. The role involves monthly adherence calls and referral coordination, with patient interactions by phone.

After training, hybrid work opportunities may be available. There are ample chances for career advancement through continuing education and participation in process improvement pilot programs.

Qualifications

• High School Diploma/GED is required.
• Indiana Pharmacy Tech-In Training or Indiana Pharmacy Technician License or intern/extern license required.
• Pharmacy Technician National Certification within one year of hire.
• No criminal history related to handling drugs.
• Strong mathematical calculation skills.
• Ability to learn pharmacy technician skills under supervision.
• Ability to learn written and communication skills.
• Ability to learn and execute customer service skills.
• Typing and Microsoft Office proficiency.

Responsibilities

• Handle monthly adherence refill calls and referral coordination.
• Interact with patients by phone in a patient-focused environment.
• Work in a closed-door pharmacy with hybrid work opportunities after training.
• Contribute to career advancement through continuing education and process improvements.
• Participate in business optimization pilot programs.

Skills

Strong mathematical calculation skills

Effective written and communication

Customer service skills

Typing

Microsoft Office

Education

High School Diploma/GED

Indiana Pharmacy Technician License or Tech-In Training

Pharmacy Technician National Certification

ASHP/ACPE accredited training program

Tools

Microsoft Office

Job description

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Why Join IU Health?

As Indiana's largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program - Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description

Our specialty and mail order pharmacy program is looking for pharmacy technicians to join our team in one of the fastest growing and dynamic areas in pharmacy. These unique roles allow team members to leverage existing retail or specialty expertise in a high touch, patient focused environment. Outside of traditional retail and mail operations, team members are involved in monthly adherence refill calls and referral coordination with internal and external provider offices.

Schedule: Monday - Friday day shift, includes no weekend/evenings/holidays and is based out of our closed-door pharmacy. Patient interactions occur via phone, with hybrid work opportunities available after fully trained. Ample opportunities for career advancement including specialty pharmacy continuing education, process improvement projects, and ability to participate in meaningful business optimization pilot programs.

Requirements

• High School Diploma/GED is required.
• Requires Indiana Pharmacy Tech-In Training OR Indiana Pharmacy Technician License OR intern/extern license if enrolled in accredited college of pharmacy.
• Requires Pharmacy Technician National Certification within one year of hire unless enrolled in accredited college of pharmacy or enrolled in or graduated from an ASHP/ACPE accredited Pharmacy Technician training program.
• Requires the absence of criminal history related to the ability to work with drugs.
• Requires strong mathematical calculation skills.
• Requires ability to learn basic pharmacy technician skills in assigned areas and work under close supervision or under clearly defined procedures.
• Requires ability to learn effective written and communication skills.
• Requires ability to learn and execute customer services skills.
• Requires basic proficiency typing and using Microsoft office applications.