Specialty Retail Pharmacy Technician II

IU Health; Plainfield (IN); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

401K with employer match

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program

Wellness program benefits

Job summary

IU Health is seeking a pharmacy technician to join a fast-growing, patient-focused team in a hybrid work setting after full training. The role involves monthly adherence calls, referral coordination with providers, and supporting specialty pharmacy initiatives.

Ideal candidates have 2+ years of relevant experience, strong math and communication skills, and current Indiana pharmacy credentials. Schedule is Monday–Friday day shifts with no weekends/evenings/holidays, and opportunities for

Qualifications

• 2+ years relevant experience preferred.
• No criminal history relating to drug work.
• Strong math calculation skills.
• Ability to work within procedures under moderate supervision.
• Effective written and verbal communication skills.
• Strong customer service skills.
• Intermediate typing and MS Office proficiency.
• Indiana Pharmacy Technician License or intern/extern license.
• Pharmacy Technician National Certification required unless enrolled in accredited college of pharmacy.

Responsibilities

• Engage in monthly adherence refill calls and coordinate referrals with internal and external provider offices.
• Support the specialty and mail order pharmacy program in a patient-focused environment.
• Communicate effectively with patients and healthcare professionals via phone.
• Participate in career advancement and specialty education opportunities.
• Contribute to process improvement pilot programs and business optimization.

Skills

Pharmacy experience

Customer service

Verbal communication

Written communication

Typing

MS Office

Education

High School Diploma or GED

Pharmacy Technician National Certification

Indiana Pharmacy Technician License or intern/extern license

Tools

Microsoft Office

Job description

Overview

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Why Join IU Health?

As Indiana's largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program - Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description:

Our specialty and mail order pharmacy program is looking for pharmacy technicians to join our team in one of the fastest growing and dynamic areas in pharmacy. These unique roles allow team members to leverage existing retail or specialty expertise in a high touch, patient focused environment. Outside of traditional retail and mail operations, team members are involved in monthly adherence refill calls and referral coordination with internal and external provider offices.

Schedule: Monday - Friday day shift, includes no weekend/evenings/holidays and is based out of our closed-door pharmacy. Patient interactions occur via phone, with hybrid work opportunities available after fully trained. Ample opportunities for career advancement including specialty pharmacy continuing education, process improvement projects, and ability to participate in meaningful business optimization pilot programs.

Requirements

• 2+ years relevant experience preferred.
• Requires the absence of criminal history related to the ability to work with drugs.
• Requires strong mathematical calculation skills.
• Requires working knowledge and skills as a pharmacy technician in assigned areas and ability to work within established procedures under moderate supervision.
• Requires effective written and verbal communication skills.
• Requires effective customer service skills.
• Requires intermediate proficiency typing and using Microsoft Office applications. High School Diploma or GED required.
• Requires Indiana Pharmacy Technician License OR intern/extern license if enrolled in accredited college of pharmacy.
• Pharmacy Technician National Certification required unless enrolled in accredited college of pharmacy.