Specialty Pharmacy Patient Care Coordinator

Upstate Medical University; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare institution in the United States seeks a Specialty Pharmacy Patient Care Coordinator. This role is responsible for coordinating medication orders, onboarding new patients, and ensuring medication adherence. Candidates should have medical or pharmacy experience, strong communication skills, and the ability to work independently. Full-time employment with a rotating schedule is required.

Qualifications

• Five (5) years of medical or pharmacy related experience required.
• NYS Licensed LPN preferred.
• Specialty Pharmacy Experience preferred.

Responsibilities

• Coordinate and process patient medication orders for the Medication Adherence Program.
• Communicate with Medication Adherence Program and document calls in EMR system.
• Create SOPs and train new call center employees.

Skills

Excellent written/oral communication

Interpersonal skills

Organizational skills

Conflict resolution

Computer skills

Ability to work independently

Education

Associate's Degree in a science or health related field

Bachelor's Degree in a science or health related field

Job description

Specialty Pharmacy Patient Care Coordinator

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Job Summary

Responsible for the overall coordination and processing of patient medication orders for the Medication Adherence Program. This shall include: new order deliveries, refill orders, new patient on-boarding, and medication adherence tracking. Patient Care Coordinators work with providers to address clinical documentation, while improving the pharmaceutical care and medication compliance of patients. Communicates with Medication Adherence Program and documents the calls in EMR system. Create SOPs and train new call center employees. Patient Care Coordinator may rotate through their assigned clinic based on operational need.

Minimum Qualifications

Five (5) years of medical or pharmacy related experience required. Will also consider candidates with an Associate's Degree in a science or health related field and three (3) years of medical or pharmacy related experience OR Bachelors Degree in a science or health related field and one (1) year of medical or pharmacy related experience. Excellent written/oral communication, interpersonal, organizational, conflict resolution, and computer skills required. Ability to work independently.

Preferred Qualifications

Specialty Pharmacy Experience, National Pharmacy Technician Certification; NYS Licensed LPN; and/or Medical Assistant Certification preferred.

Work Days

Rotating schedule between 8am-6pm. Weekends and holidays based on operational need.

Message To Applicants

Recruitment Office: Human Resources

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Health Care Provider

Hospitals and Health Care

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