Pharmacy Patient Access Specialist

Upstate Medical University; City of Syracuse (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A prestigious health institution in Syracuse, NY, seeks a Pharmacy Patient Access Specialist to coordinate specialty medications and process orders. The role requires an Associate's degree with relevant experience or a Bachelor's degree and a strong focus on independent work. Candidates need strong communication skills and must acquire Pharmacy Technician Certification within 18 months. This position involves a rotating schedule including weekends and holidays.

Qualifications

• Associate's degree with 3 years of medical or pharmacy related experience or bachelor's degree with 1 year experience.
• National Pharmacy Technician Certification within 18 months of hire required.
• Ability to work independently.

Responsibilities

• Coordinate specialty medications and process patient medication orders.
• Complete prior authorizations and manufacturer copay cards.
• Improve patient service experience through prior authorization services.

Skills

Excellent written/oral communication

Interpersonal skills

Organizational skills

Conflict resolution

Computer skills

Education

Associate's degree

Bachelor's degree

Job description

Overview

The primary responsibility of the Pharmacy Patient Access Specialist includes the initial coordination of specialty medications ordered from SUNY Upstate clinics and the associated providers prior to enrollment into the specialty pharmacy program. Tasks include the processing of patient medication orders, completion of prior authorizations, manufacturer copay cards, and patient outreach on programs offered at the SUNY Upstate Outpatient Pharmacies. Ensure completion of activities that maximize revenue capture for high-cost medications. Review and evaluate take-home medications to assure the appropriateness and medical necessity of medication use based on established criteria. Improve patient service experience and Upstate Medical University Hospital retail pharmacy revenue through provision of prior authorization services at Upstate Medical University Hospital clinics.

Minimum Qualifications

Associate's degree and three (3) years of medical or pharmacy related experience OR Bachelors degree and one (1) year of medical or pharmacy related experience required. Will also consider candidates with five (5) years of medical or pharmacy related experience. National Pharmacy Technician Certification within 18 months of hire required. Excellent written/oral communication, interpersonal, organizational, conflict resolution, and computer skills required. Ability to work independently.

Preferred Qualifications

Specialty Pharmacy Experience; NYS Licensed LPN; and/or Medical Assistant Certification preferred.

Work Days

Rotating schedule between 8am-6pm. Weekends and holidays based on operational need.

Message To Applicants

Recruitment Office: Human Resources