Pharmacy Patient Access Specialist

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

SUNY Upstate Medical University Hospital is seeking a Pharmacy Patient Access Specialist to coordinate specialty medications ordered from SUNY Upstate clinics and providers, handling orders, prior authorizations, copay cards, and patient outreach.

The role aims to maximize revenue for high-cost therapies, review take-home medications for appropriateness, and enhance patient service with PA services at Upstate outpatient pharmacies.

Qualifications

• Associate's or Bachelor's degree in a medical/pharmacy related field (or equivalent experience).
• National Pharmacy Technician Certification required within 18 months of hire.
• Excellent written and verbal communication, interpersonal, organizational, conflict resolution, and computer skills.
• Ability to work independently.

Responsibilities

• Coordinate specialty medication orders and complete prior authorizations.
• Assist with manufacturer copay programs and patient outreach forSUNY Upstate clinics.
• Review take-home medications for medical necessity and appropriateness.
• Support revenue capture for high-cost medications and PA services at outpatient pharmacies.

Skills

Communication

Interpersonal skills

Organizational skills

Conflict resolution

Independent work

Medical/pharmacy experience

Education

Associate's degree

Bachelor's degree

National Pharmacy Technician Certification

Job description

Job Summary

The primary responsibility of the Pharmacy Patient Access Specialist includes the initial coordination of specialty medications ordered from SUNY Upstate clinics and the associated providers prior to enrollment into the specialty pharmacy program. Tasks include the processing of patient medication orders, completion of prior authorizations, manufacturer copay cards, and patient outreach on programs offered at the SUNY Upstate Outpatient Pharmacies. Ensure completion of activities that maximize revenue capture for high-cost medications. Review and evaluate take-home medications to assure the appropriateness and medical necessity of medication use based on established criteria. Improve patient service experience and Upstate Medical University Hospital retail pharmacy revenue through provision of prior authorization services at Upstate Medical University Hospital clinics.

Minimum Qualifications

• Associate's degree and three (3) years of medical or pharmacy related experience OR Bachelors degree and one (1) year of medical or pharmacy related experience required. Will also consider candidates with five (5) years of medical or pharmacy related experience.
• National Pharmacy Technician Certification within 18 months of hire required.
• Excellent written/oral communication, interpersonal, organizational, conflict resolution, and computer skills required.
• Ability to work independently.

Preferred Qualifications

• Specialty Pharmacy Experience
• NYS Licensed LPN
• Medical Assistant Certification

Work Days

Rotating schedule between 8am-6pm. Weekends and holidays based on operational need.

Message to Applicants:

Recruitment Office: Human Resources

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.