Specialty Pharmacy Operations Lead

WellDyne; Lakeland (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

WellDyne in Lakeland, FL, is seeking a dedicated Specialty Operations Pharmacist to join our team. The role supports pharmacy operations, ensures compliance, and upholds high service quality in a fast-paced environment.

Responsibilities include assisting with accreditation readiness, mentoring staff, managing inventory and fulfillment, and resolving patient escalations with professionalism. A BS Pharmacy is required; PharmD and specialty certs are preferred.

Qualifications

• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Proficient in analytics and reporting tools.
• Commitment to maintaining patient confidentiality and compliance standards.

Responsibilities

• Demonstrate willingness to work a flexible schedule, particularly during times of peak volume.
• Collaborate with leadership to prepare for and assist with maintaining pharmacy accreditations.
• Perform assigned duties and provide backup support to other pharmacists as needed.
• Assist with resolving patient escalations and complaints in a professional and timely manner.
• Guide and assist back-end pharmacy technician responsibilities including inventory maintenance, purchasing, packing, shipping, and all aspects of fulfillment.
• Support operations through the application of analytics and reporting to improve processes and outcomes.
• Complete various operations and compliance projects as assigned.
• Communicate effectively with departments outside of the pharmacy to ensure smooth operations and collaboration.
• Monitor and assign tasks within all operations queues to ensure quality, production, and service levels are consistently met.
• Demonstrate critical thinking skills by identifying exceptions and assisting with their resolution.
• Respect and maintain confidentiality guidelines in accordance with HIPAA regulations.

Skills

Organizational skills

Communication skills

Analytics and reporting

Confidentiality & compliance

Education

BS Pharmacy

PharmD preferred

Specialty certification preferred

Tools

Analytics & reporting tools

Job description

WellDyne in Lakeland, FL, is seeking a dedicated Specialty Operations Pharmacist to join our team. The role supports pharmacy operations, ensures compliance, and upholds high service quality in a fast-paced environment.

Responsibilities include assisting with accreditation readiness, mentoring staff, managing inventory and fulfillment, and resolving patient escalations with professionalism. A BS Pharmacy is required; PharmD and specialty certs are preferred.