Specialty Pharmacy Liaison - Sign-On Bonus | Estero, FL

UnitedHealth Group; East Naples (FL); On-site; USD 25,000 - 44,000; Full time

Job summary

UnitedHealth Group, via CPS Solutions, LLC, is seeking a Specialty Pharmacy Liaison to coordinate pharmacy services within Lee Health Specialty Pharmacy in Estero, FL. You will connect patients, providers, and pharmacies, manage prior authorizations, and help navigate benefits while supporting administrative tasks under a pharmacist supervision.

The role requires a Florida-licensed Pharmacy Technician, prior pharmacy experience, and the ability to educate patients on the process and timelines.

Qualifications

• High school diploma or equivalent required.
• Active Pharmacy Technician license in good standing in the state of Florida.
• Recent work experience as a Pharmacy Technician.

Responsibilities

• Serve as the primary point of contact between providers, specialty pharmacies, and patients to facilitate timely therapy initiation.
• Coordinate prescription intake and referrals, ensuring accurate transmission of orders and required documentation.
• Support prior authorizations and benefits investigations, collaborating with payers, pharmacies, and provider offices.
• Educate patients on the specialty pharmacy process, including next steps, timelines, and access expectations.
• Track prescription status and therapy progress, proactively resolving access, financial, or logistical barriers.
• Collaborate with clinical and care teams to support adherence, continuity of care, and patient outcomes.
• Ensure compliance with program, regulatory, and organizational requirements, including documentation and reporting standards.

Skills

Pharmacy knowledge

Customer service

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Tools

Pharmacy systems

Job description

UnitedHealth Group, via CPS Solutions, LLC, is seeking a Specialty Pharmacy Liaison to coordinate pharmacy services within Lee Health Specialty Pharmacy in Estero, FL. You will connect patients, providers, and pharmacies, manage prior authorizations, and help navigate benefits while supporting administrative tasks under a pharmacist supervision.

The role requires a Florida-licensed Pharmacy Technician, prior pharmacy experience, and the ability to educate patients on the process and timelines.