Specialty Pharmacy Liaison - Patient Access & Coordination

Optum; Estero (FL); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

CPS Solutions, LLC, part of the Optum family, is hiring a Specialty Pharmacy Liaison in Estero, FL. You will coordinate pharmacy services, improve prescription capture, and ensure clear communication between patients, providers, and the pharmacy.

Schedule is Monday–Friday, 8:30am–5:00pm, 40 hours per week, with a $3,000 sign-on bonus for external candidates. Responsibilities include processing prior authorizations, assisting with financial aid, updating clinical data, educating patients,

Qualifications

• High school diploma or equivalent.
• Active Pharmacy Technician license in Florida.
• Recent work experience as a Pharmacy Technician.

Responsibilities

• Serve as the primary point of contact between providers, specialty pharmacies, and patients to facilitate timely therapy initiation.
• Coordinate prescription intake and referrals, ensuring accurate transmission of orders and required documentation.
• Support prior authorizations and benefits investigations, collaborating with payers, pharmacies, and provider offices.
• Educate patients on the specialty pharmacy process, including next steps, timelines, and access expectations.
• Track prescription status and therapy progress, proactively resolving access, financial, or logistical barriers.
• Collaborate with clinical and care teams to support adherence, continuity of care, and patient outcomes.
• Ensure compliance with program, regulatory, and organizational requirements, including documentation and reporting standards.

Education

High school diploma or equivalent

Active Pharmacy Technician license in Florida

Recent work experience as a Pharmacy Technician

Tools

Pharmacy systems

Microsoft Office

Job description

CPS Solutions, LLC, part of the Optum family, is hiring a Specialty Pharmacy Liaison in Estero, FL. You will coordinate pharmacy services, improve prescription capture, and ensure clear communication between patients, providers, and the pharmacy.

Schedule is Monday–Friday, 8:30am–5:00pm, 40 hours per week, with a $3,000 sign-on bonus for external candidates. Responsibilities include processing prior authorizations, assisting with financial aid, updating clinical data, educating patients,