Specialty Pharmacy Liaison - Patient Access

Optum; Shreveport (LA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Equity stock purchase

401k contribution

Job summary

CPS Solutions, LLC (within Optum) seeks a Specialty Pharmacy Liaison to coordinate pharmacy services for patients within the health system. Located at Willis Knighton Health in Shreveport, LA, the role works with the CPS Patient Care Services team under a pharmacist's supervision and requires strong communication and pharmacy operations knowledge.

Schedule is Monday–Friday, 8:00 AM–5:00 PM. The position demands high school diploma, LA Pharmacy Technician license (or ability to obtain within

Qualifications

• High school diploma or equivalent.
• Active Louisiana Pharmacy Technician license, or ability to obtain within 60-90 days of hire.
• Recent Pharmacy Technician experience.

Responsibilities

• Explain the benefits of specialty pharmacy services to patients and support their participation in the program.
• Assist with enrolling patients into the specialty pharmacy program.
• Complete benefits investigations, prior authorizations, and financial assistance tasks to help ensure patients can access prescribed medications.
• Coordinate with pharmacy team members to support accurate and timely processing of patient orders.
• Provide direct patient support through outbound adherence and refill reminder calls and assist with inbound patient inquiries.
• Route clinical questions to the appropriate clinician as needed.

Skills

Customer service

Pharmacy operations

Medication knowledge

Communication

Microsoft Office

Education

High school diploma

Louisiana Pharmacy Technician license

License within 60–90 days of hire

Tools

Pharmacy dispensing systems

Microsoft Office (Outlook, Word, Excel)

Job description

CPS Solutions, LLC (within Optum) seeks a Specialty Pharmacy Liaison to coordinate pharmacy services for patients within the health system. Located at Willis Knighton Health in Shreveport, LA, the role works with the CPS Patient Care Services team under a pharmacist's supervision and requires strong communication and pharmacy operations knowledge.

Schedule is Monday–Friday, 8:00 AM–5:00 PM. The position demands high school diploma, LA Pharmacy Technician license (or ability to obtain within